Sr. Technical Product Manager

Employment Type: Full Time

Position Overview

As a Sr. Technical Product Manager, you will be a key member of the team responsible for designing technical, service, and content solutions to support Aledade’s various lines of business, with a primary focus on patient outreach. You will work collaboratively with customers, business owners, operators, data analysts, designers, and engineers to define project goals, solution scope, implementation approach, and rollout plans. You will serve as the interface between strategic business owners and development teams, ensuring Aledade creates a high-quality, scalable product.

Your mission is to own the roadmap for internal platforms, enhancing and delivering new service offerings that enable Aledade to implement and track new patient interventions across various modalities. This includes delivering a new generation of internal tooling to facilitate complex patient care and high-quality preventive health, from 0-1 pilots and architectural investments to improving at-scale offerings with new capabilities. The goal is to deliver high-quality healthcare outcomes to Aledade’s patient population, primary care customers, and ACOs. Your platform operating system will transform data into complex workflows that our practices and users directly action.

The ideal candidate will possess a strong background in internal platforms and/or healthcare data/workflows, in addition to experience as a senior product management leader.

Responsibilities

• Partner with business owners to cultivate a shared vision for the problem space, constraints, priorities, and ideal end state, articulating and advocating for this perspective.
• Drive ongoing optimization of live user workflows and capabilities, including monitoring of key metrics and user feedback.
• Collaborate with internal teams and end-users to develop a deep understanding of requirements, perform thoughtful solution design, utilize data to test hypotheses, and support teams throughout execution.
• Write detailed user stories for new features, capturing comprehensive descriptions of business rationale, requirements, and success criteria defined by measurable outcomes.
• Develop short- and long-term roadmaps that deliver maximum value with minimum risk, assuming ongoing iteration.

Minimum Qualifications

• 8+ years of product management experience in the technology, technology-enabled services industry, or a SaaS product.
• Experience using data and primary research to inform solution design, decision-making, and internal business understanding.
• Experience with and understanding of the software development lifecycle, including data architecture, front-end workflow applications, integration, and/or AI.
• Experience leading Agile/Scrum teams and leveraging Agile methodology/concepts in product development.
• Product development experience in the context of healthcare technology, call center, or AI products.
• Experience with end-user design practices and the ability to evaluate workflows and operational processes for efficiency improvements, measurement tools, implementation requirements, and continuous improvement.
• Excellent organizational and communication skills for managing a broad set of stakeholders, including clinical staff, physicians, call center operators, executives, business leaders, and technologists.
• Ability to collaborate with cross-functional teams to define and implement technical solutions for complex problems in healthcare.

Preferred Knowledge, Skills, and/or Abilities

• Strong organizational and time-management skills to manage sprint schedules, deadlines, and anticipate blockers.
• Proven track record of successfully managing and growing internal platform products.
• Ability to create intelligible documentation and diagrams to communicate complex technical concepts, user workflows, or data flows to audiences with varying technical understanding.
• Understanding of best practices in data modeling and interoperability.

Company Information

N/A