ServiceNow

Sr Mgr, Solution Consulting-SLED

Atlanta, Georgia, United States

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Information Technology & ServicesIndustries

Requirements

Candidates should possess familiarity with the specific needs, challenges, and regulatory requirements of state, local, and education organizations, along with 7 years’ experience in presales, experience managing presales teams as 1st line management, and a thorough understanding of the SaaS Market space, the provision of PaaS based solutions and a broad understanding of Service Management practices. Strong experience in Value Based Selling or Solution Selling, and a deep experience with the US market and experience selling and gaining access to customers’ senior management is required.

Responsibilities

This role involves ensuring Solution Consultants demonstrate relevance to customers, fully discover customer business and technical problems, deliver high-quality presentations and demonstrations, execute proofs of concept successfully, comprehend and document business value, and ensure customer commitment to the ServiceNow solution. Additionally, the Sr. Manager will develop team members, maintain a recruiting pipeline, work with regional sales managers to prioritize efforts, assign resources to sales opportunities, develop and deploy team training curriculums, evaluate team members, manage resource scheduling, and review expenses.

Skills

Solution Consulting
Customer Business Analysis
Technical Demonstrations
Proof of Concept
Business Value Documentation
Team Development
Recruiting
Resource Management
Sales Support
Training Development
Performance Evaluation
Regional Coordination

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters
2004Year Founded
$81.5MTotal Funding
IPOCompany Stage
Consulting, Consumer Software, Enterprise SoftwareIndustries
10,001+Employees

Benefits

Generous family leave
Flexible PTO
Matched Donations
Retirement benefits
Annual learning stipends
Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.
Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.
The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.
The company focuses on large enterprises, providing tailored solutions for diverse industries.
ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.
The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.
ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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