Sr HCM Functional Consultant (Compensation, Talent, Recruiting, Learning) - Workday Success Plans at Workday

Melbourne, Victoria, Australia

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Enterprise SoftwareIndustries

Requirements

Confidently and consistently provide excellent customer service
Engage customers to quickly understand business requirements
Share broad experience with industry practices
Adapt and succeed independently in challenging situations
Develop and demonstrate system configuration solutions, articulating product capabilities, plus the benefits and risks of design decisions
Support multiple customers concurrently on short duration projects
Enjoy helping customers become more self-sufficient, stabilize and optimize their Workday applications, and learn about new features
Thrive in a highly collaborative team environment
Share expertise with customers on a variety of Ask-an-Expert requests
Conduct research to ensure understanding of customer questions and related Workday concepts
Deliver small scope consulting in response to customer requests

Responsibilities

Help customers overcome HR technology challenges in Compensation, Talent, Recruiting, and Learning modules within Workday
Drive high levels of customer satisfaction
Facilitate collaboration on effective solutions and help people understand tough concepts
Deliver innovative services to maximize customer value from Workday investments
Provide post go-live support through feature assessments and full feature deployments
Support customers' growing and changing business needs within Workday

Skills

Key technologies and capabilities for this role

WorkdayHCMCompensationTalent ManagementRecruitingLearningFunctional ConsultingSuccess Plans

Questions & Answers

Common questions about this position

What is the compensation for this Sr HCM Functional Consultant role?

This information is not specified in the job description.

Is this position remote or does it require office work?

This information is not specified in the job description.

What skills are required for this Sr HCM Functional Consultant position?

The role requires confidently and consistently providing excellent customer service, helping customers overcome HR technology challenges, feeling rewarded by driving high customer satisfaction, helping people understand tough concepts, and facilitating collaboration on effective solutions.

What is the company culture like at Workday?

Workday has a people-first, employee-centric, collaborative culture that values happiness, development, and contribution of every Workmate, celebrates diversity, drives innovation, and prioritizes giving back to communities with a commitment to corporate social responsibility.

What makes a strong candidate for this role?

Strong candidates love helping customers overcome HR technology challenges, feel rewarded by high customer satisfaction, excel at explaining tough concepts, and facilitate collaboration on solutions while providing excellent customer service.

Workday

Cloud applications for finance and HR management

About Workday

Workday provides enterprise cloud applications that focus on finance and human resources for medium to large-sized businesses across various industries. Its main products include Workday Human Capital Management, Workday Financial Management, Workday Adaptive Planning, and Workday Student, which help organizations manage their workforce and streamline financial operations. The software operates on a subscription model, allowing clients to pay a recurring fee based on the number of users and specific modules needed. This model supports continuous updates and improvements to the software. Workday stands out from competitors due to its strong emphasis on customer satisfaction and employee engagement, offering tools like Workday Peakon Employee Voice to enhance workforce experience. The company's goal is to provide essential tools that improve operational efficiency and support businesses in managing their human resources and financial operations effectively.

Pleasanton, CaliforniaHeadquarters

2005Year Founded

$209.4MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Flexible Work Hours

Hybrid Work Options

Performance Bonus

Stock Options

Professional Development Budget

Conference Attendance Budget

Risks

Emerging HR tech startups like Buk could challenge Workday's market share.

Dependency on third-party platforms like Udemy may complicate service delivery.

Strategic shifts under new leadership could disrupt existing customer relationships.

Differentiation

Workday is a leader in cloud-based HCM and ERP solutions for large enterprises.

The company offers a subscription model ensuring steady revenue and continuous software updates.

Workday's focus on employee engagement tools like Peakon sets it apart in the market.

Upsides

Increased demand for cloud HCM solutions boosts Workday's market potential.

AI-driven analytics enhance Workday's financial management offerings with predictive insights.

Workday's partner ecosystem expansion, like with MetLife, opens new customer opportunities.

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