Included Health

Sr. GTM Operations Manager

Remote

Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Consumer Software, HealthcareIndustries

Requirements

Candidates should have a strong background in Sales and Marketing Operations, with expertise in tools, processes, and analysis. A proven ability to forecast sales performance and generate insights that drive growth is essential. Experience in managing sales tooling and assisting with field incentive compensation processes is required, along with the ability to evaluate third-party solutions for GTM Operations functions. Strong analytical skills and the capability to communicate insights effectively across teams are necessary.

Responsibilities

The Sr. GTM Operations Manager will provide operational expertise within the Business Operations organization, focusing on forecasting sales performance and generating insights to accelerate growth. They will manage sales tooling, assist in the field incentive compensation process, and evaluate third-party solutions for GTM Operations. This role involves close collaboration with Sales and Corporate Marketing organizations to monitor metrics related to Sales health and generate insights that support pipeline and bookings efforts. The manager will partner with senior leadership to run critical initiatives that deliver high impact results.

Skills

Sales Operations
Marketing Operations
Forecasting
Data Analysis
Business Insights
Communication
Collaboration
Sales Tooling
Incentive Compensation
Third-Party Solutions

Included Health

Healthcare advocacy and specialized care services

About Included Health

Included Health focuses on enhancing the healthcare experience for individuals who often face challenges in accessing quality care. The company provides a variety of services, including primary care, behavioral health, and virtual care, ensuring that members receive timely and appropriate treatment. Their model emphasizes 24/7 on-demand care with a diverse group of providers, allowing for personalized support tailored to complex health needs. Unlike many competitors, Included Health prioritizes underserved populations and partners with employers and consultants to deliver comprehensive healthcare solutions that not only improve health outcomes but also help reduce costs. The ultimate goal of Included Health is to make quality healthcare accessible and understandable for everyone, particularly those who have been overlooked by traditional healthcare systems.

Key Metrics

San Francisco, CaliforniaHeadquarters
2020Year Founded
$337.5MTotal Funding
GROWTH_EQUITY_VCCompany Stage
HealthcareIndustries
51-200Employees

Benefits

Along with comprehensive medical, dental and vision plans; all employee spouses and children can access Included Health services at no cost. For time off, take it when you need it with our unaccrued discretionary time off for all exempt employees.

Risks

Competition from Teladoc and Amwell threatens market share.
Post-merger integration challenges could affect service delivery.
Regulatory scrutiny on telehealth may impact operational flexibility.

Differentiation

Included Health offers integrated primary and behavioral health services.
They provide 24/7 on-demand care with diverse providers.
Their data-driven approach enhances healthcare outcomes and reduces costs.

Upsides

Rising demand for telehealth boosts Included Health's virtual care services.
Employers investing in healthcare benefits expand Included Health's client base.
Value-based care models align with Included Health's focus on outcomes.

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