Sr. GTM Operations Manager

Position Overview

• Location Type: Remote
• Employment Type: Full-time
• Salary: Not provided

Included Health is seeking a GTM (Go to Market) Operations Senior Manager to provide operational expertise within the Business Operations organization. This role focuses on forecasting sales performance, generating insights to accelerate growth, managing sales tooling, assisting with field incentive compensation, and evaluating third-party solutions for GTM Operations functions. It’s a highly cross-functional role working closely with Sales and Corporate Marketing to monitor sales health, generate insights, and influence effectively.

Requirements

• Background in Sales and Marketing Operations, tools, process, and analysis.
• Strong analytical skills and ability to conduct analyses and generate key business insights.
• Excellent communication skills to effectively communicate implications and influence cross-functionally.
• Ability to collaborate with senior leadership and drive critical initiatives.
• Passionate about transforming healthcare.

Responsibilities

• Forecast sales performance.
• Generate insights to accelerate growth.
• Manage sales tooling.
• Assist in the field incentive compensation process.
• Evaluate third-party solutions for GTM Operations functions.
• Work closely with the broader Sales and Corporate Marketing organizations.
• Own end-to-end thinking around metrics to understand Sales health.
• Generate insights to power pipeline and bookings efforts.
• Collaborate with humility, empathy, creativity, and intellectual horsepower to achieve results.

Company Information

Included Health simplifies healthcare by making it easy to find the right care. They offer:

• Virtual primary care, urgent care, therapy, psychiatry, and specialty clinics
• AI-powered provider matching
• Advocacy services
• Care and case management
• Financial toolkit
• Expert medical opinions
• Routing across the benefits suite

Their goal is to reduce healthcare fragmentation and improve patient outcomes. They focus on providing personalized care recommendations, connecting patients to resources, and removing uncertainty around costs. COVID caused many doctor's offices to close, exacerbating the fragmentation problem, and Included Health aims to address this.