Commercial Account Executive

Employment Type: Full-time Location Type: Remote Salary: $111,750 - $184,400 (Base Pay)

Company Description

ServiceNow, founded in San Diego, California in 2004 by Fred Luddy, is a global market leader transforming how work is done. We provide innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform connects people, systems, and processes, enabling organizations to work smarter, faster, and better. Join us as we pursue our purpose to make the world work better for everyone.

Position Overview

The Commercial Account Executive will be responsible for generating new business sales revenue from software licenses within customers in the Greater Chicago Metro area, specifically targeting companies with 1,000 to 5,000 employees. This role involves territory planning, prospect research, business development, and sales activities within an assigned territory.

Responsibilities

• Build relationships within Mid-Market clients.
• Achieve quarterly and annual sales quotas for an assigned territory.
• Develop and execute a sales strategy for the allocated territory, including a target prospect list and regional sales plan.
• Partner with the marketing team to initiate marketing plans to drive growth.
• Qualify prospects and develop new sales opportunities and ongoing revenue streams.
• Arrange and conduct initial product demonstrations and presentations.
• Manage ongoing account relationships to ensure customer satisfaction and identify additional revenue opportunities.
• Act as a trusted advisor to customers by understanding their business and advising on how ServiceNow can support their IT roadmap.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This includes using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact.
• 5+ years of experience in a Commercial Account Executive (or equivalent) role within the IT industry.
• Proven track record of achieving sales targets.
• Ability to work effectively in a matrixed support organization with multiple virtual specialists.
• Experience in executive-level relationship management.
• Ability to provide transparency in the sales process with excellent CRM hygiene.
• Must reside in the Greater Chicago Metro area.

Travel

• 20-40% travel, potentially up to 50% in some cases.

Compensation and Benefits

• On-Target Earnings (OTE): Competitive incentive compensation structure for sales positions.
• Base Pay: $111,750 - $184,400 (This is a guideline; individual compensation will vary based on qualifications, skill level, competencies, and work location).
• Additional Compensation: Equity (when applicable), variable/incentive compensation.
• Benefits: Health plans (including flexible spending accounts), 401(k) Plan with company match, Employee Stock Purchase Plan (ESPP), matching donations, flexible time away plan, and family leave programs.
• Compensation is location-based and subject to change.

Additional Information

• Work Personas: ServiceNow offers flexibility and trust in its distributed work environment. Work personas (flexible, remote, or required in office) are assigned based on job nature and location. Eligibility may be confirmed by assessing the distance between your primary residence and the closest ServiceNow office using a third-party service.
• Equal Opportunity Employer: ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to... (rest of statement truncated in original).