Sr. Client Solutions Manager - TikTok at Aleph

Panama City, Panamá Province, Panama

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Digital Advertising, MarketingIndustries

Requirements

At least 3 years of experience in client relationship management and digital media
Advanced English skills
Bachelor’s degree in Advertising, marketing, business, or tech
Deep understanding of the digital landscape and a passion for social media
Experience managing campaigns across digital platforms and ad tech products
Intimately familiar with online media planning, design, and art control of advertising pieces
Strong communication and people skills (working directly with clients)
Detail-oriented, with exceptional organizational skills
Aptitude, creativity, and a preference for working in collaborative teams and across business units
Strong time management and problem-solving skills
Ability to multi-task under challenging deadlines while still focusing on details

Responsibilities

Participate in strategic planning with sales to grow or generate new business opportunities
Act as a consultant for top Key accounts
Serve as POC for clients to deliver campaign management and reporting on time
Provide actionable insight to clients and sales with quantitative and qualitative analysis on campaign performance drivers (products, budget, costs, and creatives efficiency metrics against defined KPIs), and delivery
Ensure that SLAs are respected to become 1st class in client service
Optimize accounts to increase spend and manage projects to success on the reservation side
Drive education on products and company updates, and share company best practices relevant to clients, agencies & businesses
Work and collaborate with a diverse group of internal cross-functional teams, and support the team to identify, create, and implement creative ad solutions grounded on achieving measurable business results for client partners
Be the premium contact of the Sales Team
Aid the team in educating clients and agencies on product solutions and best practices, and ultimately helping to grow existing business, helping the team manage relationships with key clients and agency partners (media, creative, marketing partners)
Maximize ROI for brand campaigns through optimization and up-sell recommendations supported by client-facing reports
Manage large customer relationships and manage through conflict, driving groups to collective business decisions
Provide feedback to product and tools teams to help scale the advertising platform
Organize & manage account information, assets & data, and reports
Keep an accurate record of all pending and active campaign plans, assist in maintaining campaign schedule and availability of ad placements
Work with the product and campaign execution team to ensure ad specifications and rates are accurate and be responsible for reporting and optimizing campaigns

Skills

TikTok

Campaign Management

Performance Analysis

KPI Metrics

Client Consulting

Strategic Planning

Ad Optimization

Budget Management

Reporting

SLA Management

Cross-functional Collaboration

Aleph

Enhances spreadsheets for financial planning teams

About Aleph

Aleph enhances the financial planning and analysis (FP&A) process by improving the functionality of spreadsheets, which are widely used by finance teams. Instead of replacing Excel with new web-based tools, Aleph integrates advanced features into the familiar spreadsheet environment. This allows finance professionals to continue using a tool they are comfortable with while gaining access to real-time data integration, automated reporting, and collaborative capabilities. Unlike traditional FP&A solutions that require users to learn new systems, Aleph's approach minimizes the learning curve and maximizes productivity. The company operates on a subscription-based model, providing continuous updates and improvements to its software, which helps finance teams streamline their budgeting and forecasting tasks. Aleph's goal is to empower finance teams to work more efficiently and effectively by supercharging the spreadsheets they already rely on.

New York City, New YorkHeadquarters

2020Year Founded

$16.4MTotal Funding

SERIES_ACompany Stage

Fintech, Financial ServicesIndustries

11-50Employees

Benefits

Remote Work Options

Risks

Competition from established FP&A providers like Anaplan and Adaptive Insights is increasing.

Scaling operations in new markets like Nigeria may require additional resources.

Spreadsheet reliance may face criticism from companies seeking innovative FP&A tools.

Differentiation

Aleph enhances spreadsheet capabilities, unlike traditional FP&A tools replacing Excel.

Aleph offers real-time data integration with 150+ integrations, streamlining financial processes.

Aleph's no-code dashboards allow finance teams to interact with data easily.

Upsides

Growing demand for real-time data integration boosts Aleph's market potential.

No-code platforms trend supports Aleph's user-friendly approach for finance teams.

Aleph's expansion into Nigeria taps into emerging market fintech opportunities.

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