Sr. Business Process Consultant, ServiceNow Finance & Supply Chain (Source-to-Pay) Solutions

Addison, Texas, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Information Technology, Software, Cloud Computing, Business Process ManagementIndustries

Requirements

Candidates should possess at least 5 years of consulting experience and experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. Experience with AI-powered tools, workflow automation, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry is required. Up to 50% travel annually may be required.

Responsibilities

The Sr. Business Process Consultant will act as a functional and process expert for Finance, Supply Chain, and Source-to-Pay solutions, guiding customers in transitioning business requirements to configuration requirements. This role involves driving process definition, re-engineering, improvement, and gap analysis through workshops, leading customers to leverage standard ServiceNow capabilities, and owning the lifecycle of user stories from draft to completion. Responsibilities also include supporting unit testing, driving customer testing, preparing customer-facing deliverables, juggling multiple projects, promoting continuous improvement, supporting sales activities, and providing training and mentoring to other team members.

Skills

ServiceNow

Finance

Supply Chain

Source-to-Pay

Sourcing

Procurement Operations

Supplier Lifecycle Operations

Accounts Payable Operations

Business Process Consulting

Process Re-engineering

Gap Analysis

Configuration

Customer Implementation

Stakeholder Management

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters

2004Year Founded

$81.5MTotal Funding

IPOCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.

Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.

The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.

The company focuses on large enterprises, providing tailored solutions for diverse industries.

ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.

The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.

ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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