Sr. AI Agent Lead (Remote)

About CrowdStrike

Employment Type: Full time

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role

The IT department at CrowdStrike is at the forefront of enabling our company's rapid growth and technological innovation. We are looking for an Senior AI Agent Lead to help lead the charge in building impactful Generative AI capabilities that enhance productivity, provide new internal capabilities, and unlock new opportunities for revenue.

We’re seeking a self-starter who thrives in ambiguity, has strong product skills, and is passionate about AI. You will report to the Senior Director of Enterprise AI and collaborate closely with teams across Engineering, Legal IT, Go-To-Market, Support, and more.

What You'll Do

• Create AI agents. Professionally craft canonical agents to support the most essential work across the company. Produce agents that operate in a cost-effective manner, and integrate successfully into the workflows of the teams that benefit from them.
• Evaluate, monitor, and improve agents. Develop eval datasets that can be used to monitor the performance of key agents, and support decisions around buy vs build or compare vendors. Help analyze usage patterns and advise on usage and cost optimization.
• Reimagine work. Be a sponge—seek to deeply understand the work of teams around the company in order to best serve them. Then help them evolve their workflows to best take advantage of agent support and automation. Do so with empathy that change can be disruptive to established ways of working.
• Share your expertise. Become a key member of the AI COE, sharing your expertise to help others around the company build better agents, and support company-wide AI training efforts. Stay on the frontier of AI and advise on adoption of new methods and tools. Be flexible yourself as everything about this role will need to continue to evolve as the AI ecosystem evolves.

What You'll Need

• Deep ML experience. Your ability to develop agents should be underpinned with a strong understanding of how the LLMs, and the AI systems behind them, work.
• Understanding of modern AI safety and governance approaches.
• Flexibility. Demonstrated ability to continuously adapt as new AI capabilities and tools have emerged.
• Business acumen. Ability to understand business processes in order to support with AI, as opposed to requiring business team to understand AI in order to leverage it.
• Communication and partnership skills. Your success is when others succeed.

#LI-Remote #LI-RC1

Benefits of Working at CrowdStrike

• Remote-friendly and flexible work culture
• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified™ across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are.