Professional presentation; is confident, assertive and displays a high level of self-esteem
Good time management skills to ensure assigned responsibilities are completed in an efficient manner
Good communication skills; is able to effectively communicate to all levels of management, both internally and externally
Strong active listening skills; gives full attention to what other people are saying, taking time to understand the points being made, asking questions when appropriate, and letting others fully state their ideas
Grasp concepts quickly and has good follow through skills; adheres to work schedule and follows through on tasks
Maintains current knowledge of all federal, state and local environmental laws and regulations regarding special waste disposal and landfills
Responsibilities
Identifies viable leads, manages prospects and sells special waste services offered by the division(s) to meet and exceed monthly established targeted revenue goals
Develops and implements sales and marketing action plans, including key objectives, in support of the sales and overall special waste goals of assigned landfill divisions
Generates and provides sales leads for permanent sales opportunities to the appropriate sales representative in the market to capture additional revenue
Completes contractual re-signs with existing customers to extend customer relationship and increase customer profitability where appropriate
Proactively communicates with, or responds to, customers in conjunction with Company pricing initiatives
Develops and maintains an awareness of market behavior and competitive trends in designated market to anticipate changing customer needs; proactively manages customer base
Prepares and delivers sales presentations to grow existing client base; follows up with key decision makers; prepares sales contracts, including price quotes, credit terms and services
Maintains a thorough knowledge of the Company’s available services, lines of business, pricing structures and upsells additional services, as appropriate, to grow targeted revenue and contribute to Company goals and objectives
Meets regularly with Director, Manufacturing & Environmental Services, as appropriate to review sales activities and prospective customer calling activities
Tracks all prospective customer information on required reporting format
Participates in company-sponsored training courses, meetings and discussions regarding the classifications and characterization of special waste
Participates in company-sponsored events and activities, as required, which may include trade shows and chamber of commerce events
Completes all required Customer Service Agreement (“CSA”), Customer Relationship Management (“CRM”) and other reports in a complete, accurate and timely manner
May be responsible for collection activities, as required
Responds to service cancellation calls, if necessary, and ensure compliance with appropriate escalation policy