Job Description: Mid-Market Solutions Engineer

Location Type: Remote Employment Type: Full-Time

Company Overview

Jasper is the leading AI marketing platform, enabling the world's most innovative companies to reimagine their end-to-end marketing workflows and drive higher ROI through increased brand consistency, efficiency, and personalization at scale. Jasper has been recognized as "one of the Top 15 Most Innovative AI Companies of 2024" by Fast Company and is trusted by nearly 20% of the Fortune 500 – including Prudential, Ulta Beauty, and Wayfair. Founded in 2021, Jasper is a remote-first organization with team members across the US, France, and Australia.

About The Role

As a Mid-Market Solutions Engineer, you'll partner with Account Executives to guide prospective customers through the technical aspects of the buying journey. You'll uncover customer goals, design tailored solutions using our platform, support managed trials, and ensure technical confidence in the buying process. Your ability to translate complex marketing use cases into compelling, solution-based narratives will be key to winning new business. If you’re creative, resourceful, passionate about the transformative power of AI, and want to have a big impact on a fast-growing business, then we want to speak with you!

This fully remote role reports to the Senior Director of Solutions Engineering, and is open to candidates located anywhere in the continental US.

Responsibilities

• Partner with Account Executives to support mid-market sales opportunities from discovery through close, leading conversations around customer needs and technical scoping.
• Serve as a product expert on Jasper’s solutions, showing the customer the value of the platform and how it can transform their way of working.
• Lead compelling value-based demonstrations, both standard and customized.
• Scope and workshop custom solutions and integration workflows.
• Proactively forge strong cross-functional partnerships with sales and product to stay informed and improve the selling cycle.
• Understand, track, and document product feedback and competitive intelligence from customers and advocate for the development internally by documenting and sharing with product management.

Requirements

• 2-4 years of experience as a Pre-Sales Engineer at a startup, SaaS company (Martech preferred), working closely with the Commercial and Mid Market segment.
• A foundational understanding of AI and its business application.
• Excels in a fast-paced environment with minimal supervision.
• Understanding of sales and revenue organization processes.
• Passion and experience working with various personas within a marketing organization.
• A point of view of how GenAI is helping marketers and what’s important to consider when launching a GenAI program.
• Expertise in presenting to multiple stakeholders from the C-Suite, VPs, Directors, practitioners, marketing operations, IT and Security.
• Experience working with APIs, building custom POCs, and working with iPaas solutions.
• Eagerness to travel for customer meetings and marketing events.

Compensation & Benefits

Compensation Range

• The expected OTE for this role is $177,000.
• Compensation may vary based on relevant experience, skills, competencies, and certifications.

Benefits & Perks

• Comprehensive Health, Dental, and Vision coverage beginning on the first day for employees and their families.
• 401(k) program with up to 2% company matching.
• Equity grant participation.
• Flexible PTO with a FlexExperience budget ($900 annually) to help you make the most of your time away from work.
• FlexWellness program ($1,800 annually) to help support your personal health goals.
• Generous budget for home office setup ($1,500).
• Annual learning and development stipend ($1,500).
• 16 weeks of paid parental leave.

Diversity & Inclusion

Our goal is to be a diverse workforce that is representative at all job levels as we know the more inclusive we are, the better our product will be. We are committed to fostering an inclusive environment.