Senior Application Architect, Commerce and Web
WillowTreeSalary not specified
Full Time
Senior (5 to 8 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
E-commerce, Marketing Technology, SaaSIndustries
Requirements
Candidates should have at least 3 years of experience as a sales or solutions engineer, support engineer, or in a related technical role. Ecommerce knowledge, particularly within the Shopify ecosystem, is required. Experience in a revenue-driving, customer-facing role and a strong understanding of front-end web technologies like JavaScript and CSS are essential. The ability to create proof-of-concept integrations using well-documented APIs and a customer-first attitude are also necessary.
Responsibilities
Solutions Engineers will collaborate with sales, customer success, product, and engineering teams to help customers realize their conversational commerce vision. They will support the sales team by demonstrating advanced use cases, managing proof-of-concept projects, and serving as a technical advisor throughout the sales cycle. Responsibilities include building a strong technical understanding of the Postscript platform and its integrations, documenting customer requests for the Product team, creating technical content for customer implementation, and providing technical support and troubleshooting assistance. They will also act as a creative problem solver for unique customer needs and collaborate with partners on technical integrations.
Skills
SMS marketing
API
Salesforce
Customer Success
Product Management
Technical Consulting
Conversational Commerce
E-commerce
Postscript
SMS marketing platform for e-commerce merchants
About Postscript
Postscript.io offers an SMS marketing platform tailored for Shopify merchants in the e-commerce industry. The platform helps businesses grow their subscriber lists, create messaging strategies, and improve customer service through text messaging. A key feature is SMS SalesBeta, which connects businesses with trained sales associates to enhance subscriber engagement and revenue. Postscript.io also provides access to strategists and a dedicated support team to help clients maximize their SMS marketing performance.
Scottsdale, ArizonaHeadquarters
2018Year Founded
$101.8MTotal Funding
SERIES_CCompany Stage
Data & Analytics, FintechIndustries
201-500Employees
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Flexible Paid Time Off
Remote Work Options
Stock Options
Company Equity
Risks
Ongoing legal disputes with Attentive could harm Postscript's reputation and finances.
Recent layoffs may indicate financial instability or restructuring challenges.
Reliance on Shopify merchants poses a risk if Shopify changes its market dynamics.
Differentiation
Postscript focuses on SMS marketing for Shopify merchants, a niche market segment.
The platform offers a unique Subscriber Lifetime Value metric for SMS performance.
Postscript provides expert strategists and best practices to maximize SMS revenue.
Upsides
Postscript raised $65M in Series C funding, indicating strong investor confidence.
The rise of conversational commerce enhances Postscript's SMS marketing capabilities.
Increased focus on AI-driven personalization can boost Postscript's customer engagement.
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