Loop

Solutions Engineer

New York, New York, United States

Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
E-commerce, BiotechnologyIndustries

Requirements

Candidates should have at least 3 years of experience in B2B pre-sales solutions engineering, technical sales, or technical consulting, preferably within SaaS, ecommerce, or Salesforce ecosystems. Strong troubleshooting, analytical, and project management skills are essential, along with a solid understanding of web components (browsers, APIs, webhooks, servers) and front-end development concepts (HTML, CSS, JavaScript). Excellent communication and customer-facing skills are also required.

Responsibilities

The Solutions Engineer will become an expert on Loop's platform, providing technical support to Sales, Post Sales, and Partner teams. They will vet and close deals from a technical perspective, create customized product demos and proofs-of-concept, and present solutions to internal and external audiences. Responsibilities also include answering questions about APIs, webhooks, and integrations, partnering with merchants and agencies to scope solutions, training Sales teams on technical aspects, and collaborating with Engineering, Product, and Design to improve the platform.

Skills

Sales Engineering
Technical Support
Platform Expertise
Ecosystem Knowledge
Integration Knowledge
Slack
Documentation
Problem-Solving

Loop

Simplifies payments with advanced technology.

About Loop

The company's main product simplifies payments in a complex industry, utilizing advanced technologies to streamline the process.

San Francisco, CaliforniaHeadquarters
2021Year Founded
$63.2MTotal Funding
SERIES_BCompany Stage
Data & Analytics, Automotive & Transportation, Enterprise SoftwareIndustries
11-50Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
Unlimited Paid Time Off
Professional Development Budget
Physical and Mental fitness subsidies
Commuter Benefits

Risks

Increased competition may pressure Loop's market share and pricing.
Regulatory changes in Saudi Arabia could impact Loop's operations.
Cybersecurity threats pose risks to Loop's reputation and customer trust.

Differentiation

Loop's platform streamlines shipment document capture and invoice matching efficiently.
Partnerships with major players like J.P. Morgan enhance Loop's market credibility.
Loop's expansion into Saudi Arabia showcases its global reach and adaptability.

Upsides

AI integration boosts Loop's invoice matching accuracy and fraud detection.
Blockchain technology offers Loop enhanced transparency and security in payments.
IoT growth allows Loop to provide real-time tracking and analytics services.

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