Advisory Solution Consultant - Healthcare
ServiceNowFull Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Candidates should possess a Bachelor's degree in a related field or equivalent practical experience, with a minimum of 2 years of relevant work experience in Solutions Engineering. A strong background in deploying complex technology solutions in hospital or enterprise environments is required, along with a comprehensive understanding of networks, firewalls, security configurations, and IT infrastructure. Familiarity with regulatory frameworks such as HIPAA, FDA, SOC2, HITRUST, FedRAMP, or similar is also necessary. Flexibility to work outside regular business hours and travel up to 10% within the US is expected.
The Solutions Engineer will serve as the primary technical point of contact for internal teams and customers, creating solutions to overcome technical, procedural, and operational challenges. This role involves leading discussions on workflow integration, collaborating with hospital teams on vendor intake processes, and proactively troubleshooting customer issues. The engineer will also maintain technical skills, keep up with current technical trends, create Proof-of-Concept when needed, and participate in a 24/7 on-call rotation.
EEG devices for monitoring brain activity
Ceribell focuses on developing medical devices that utilize electroencephalogram (EEG) technology to monitor brain activity. Their main product, the Ceribell EEG Headband and Recorder, is designed for use by trained healthcare providers in professional settings. These devices help gather important data about a patient's brain activity, which healthcare professionals can analyze to make informed treatment decisions, especially in urgent situations like Nonconvulsive Status Epilepticus (NCSE), where timely intervention is crucial. Unlike some other EEG devices, Ceribell's products do not provide diagnostic conclusions or automated alerts; they serve purely as data collection tools. Ceribell differentiates itself by emphasizing the speed and efficiency of data gathering, which is vital in critical care scenarios. The company's goal is to enhance the ability of healthcare providers to monitor and respond to neurological conditions effectively.