Solutions Engineer

Philadelphia, Pennsylvania, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Logistics, Biotechnology, E-commerce, Shipping SoftwareIndustries

Requirements

Candidates must have a strong understanding of the small parcel shipping industry and possess expert knowledge of Auctane and partner technology solutions. They should be able to articulate key value propositions clearly, both in writing and verbally, and deliver tailored product demonstrations. A deep understanding of Auctane's carrier and technology solutions, along with close working relationships with Product and Engineering teams, is essential. The role requires the ability to quickly find necessary resources and articulate available solutions. The position is remote, based in the eastern region of the U.S., with up to 75% travel required.

Responsibilities

The Solutions Engineer will serve as the primary logistics, operational, and technical sales point of contact for clients during the pre-sales and implementation process. They will develop logistical, operational, and technical solutions for sales teams and clients, leveraging the ShipMatch® process to match clients with appropriate technology and carriers. Responsibilities include building and delivering customized analysis and proposals to encourage adoption of Auctane's solutions, analyzing and presenting shipping data to meet client needs, and maintaining a deep understanding of Auctane's offerings and changes to platforms and carrier agreements.

Skills

Solutions Engineering

Technical Sales

Logistics

IT Environment

Small Parcel Shipping

Pre-sales Support

Implementation Support

Operational Support

Technical Support

Client Needs Assessment

Customized Business Solutions

Product Knowledge

API

Auctane

Provides shipping and logistics technology solutions

About Auctane

Auctane provides a suite of technology solutions, including ShipStation, Stamps.com, Packlink, ShipEngine, and Metapack, to address logistic challenges with same-day delivery, intuitive shipping software, and a network of 3PL providers. The technology orchestrates the movement of millions of letters and packages globally, serving over 1,000,000 customers annually and reaching 250 countries and territories.

4301 Bull Creek Rd, Austin, TX 78731, USAHeadquarters

2011Year Founded

VENTURE_UNKNOWNCompany Stage

Data & AnalyticsIndustries

1,001-5,000Employees