KnowBe4

AI Solutions Engineer (Internal Engineering) (Remote)

Remote

Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Cybersecurity, Biotechnology, SoftwareIndustries

AI Solutions Engineer

Position Overview

The AI Solutions Engineer is responsible for designing, developing, and deploying AI-powered applications across the full technology stack, including front-end interfaces, back-end services, databases, and AI/ML models. This role combines software engineering and AI expertise, enabling the delivery of scalable, maintainable, and high-performing solutions that leverage advanced technologies to solve business problems. The AI Solutions Engineer collaborates with cross-functional teams to integrate machine learning models with user-facing applications, ensuring seamless performance and alignment with business objectives.

About KnowBe4

KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.

Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.

Responsibilities

  • Develop AI-powered applications by integrating front-end, back-end, and machine learning components.
  • Design and implement AI/ML models and APIs to meet business and technical requirements.
  • Build and maintain data pipelines for training, deploying, and monitoring models.
  • Create front-end interfaces using modern frameworks (e.g., React, Angular, or Vue.js) to provide users with a seamless experience.
  • Develop and manage back-end services and APIs using Python, Node.js, or Java to support AI solutions.
  • Implement and optimize SQL and NoSQL databases for storing model data and application states.
  • Deploy applications and AI models to cloud platforms (e.g., AWS) with CI/CD pipelines for automated builds and releases.
  • Collaborate with data scientists, product managers, and DevOps teams to ensure alignment between business needs and technical solutions.
  • Participate in code reviews and technical design discussions to ensure best practices are followed.
  • Build LLM agents and toolsets to streamline/automate business needs.
  • Identify edge cases where LLMs struggle and set up automated systems for catching hallucinations/unexpected behavior.
  • Design, optimize, and test RAG systems for LLM search using embeddings and custom search techniques.
  • Build microservices for converting, denoising, and transcribing audio files.

Minimum Qualifications

  • Education: Bachelor’s or master’s degree in Computer Science, Artificial Intelligence, Data Science, or a related field.
    • Equivalent work experience in full-stack development and AI/ML technologies may substitute for formal education.
  • Front-End Development: Proficiency in HTML, CSS, JavaScript, and frameworks like React, Angular, or Vue.js.
  • Back-End Development: Experience with server-side languages such as Python, Node.js, or Golang.
  • Database Management: Knowledge of SQL (PostgreSQL, MySQL) and NoSQL (MongoDB, DynamoDB) databases.
  • AI/ML Expertise: Experience developing, training, and deploying models using TensorFlow, PyTorch, or Scikit-Learn.
  • Data Engineering: Familiarity with ETL pipelines and data manipulation tools.
  • Cloud Platforms: Strong knowledge of AWS services, including Bedrock, ECS, Lambda, Kinesis, API Gateway, EventBridge, RDS, DynamoDB, and S3.
  • Version Control: Proficiency with Git for collaborative development.
  • Communication: Strong communication and collaboration skills.

Employment Type:

Location Type:

Salary:

Skills

AI
Machine Learning
Software Engineering
API Design
Data Pipelines
Front-end Development
Back-end Development
Database Management

KnowBe4

Security awareness training and phishing simulations

About KnowBe4

KnowBe4 provides security awareness training and simulated phishing exercises to help organizations combat social engineering threats. Their platform is designed to be easy to use and can be quickly implemented, allowing IT professionals to deploy training programs faster than many competitors. The service includes a variety of training modules and phishing simulations that are accessible through a subscription model. A dedicated Customer Success team supports clients during the onboarding process, ensuring a smooth transition without requiring extra consulting time. The main goal of KnowBe4 is to enhance the security posture of businesses by educating employees about potential cyber threats.

Clearwater, FloridaHeadquarters
2010Year Founded
$390.1MTotal Funding
IPOCompany Stage
Enterprise Software, CybersecurityIndustries
1,001-5,000Employees

Benefits

Financial Security - 3.5% 401k Matching, Company-wide Monthly Bonuses Up To $2,000 A Month, Employee Referral Bonuses, Employee Stock Purchase Program
Health and Wellness - Fully Paid Medical Insurance, Vision and Dental Plans, FSA (Flexible Spending Account), Free Gym Benefits Through Classpass, Virtual Yoga Classes, Free Fresh Fruit Delivered Weekly
Vacation, Time Off and Leave - Open Paid Time Off, National Holidays, Fully Paid Military Leave
Continuing Education - Tuition Reimbursement Up To $5,250 A Year, Certification Completion Bonuses Up To $10,000 A Year
Remote Work Options
Supporting Families - 8-weeks Fully Paid Parental and Adoption Leave, Breast Milk Shipping for Traveling Parents, Adoption Assistance, Fertility Assistance, Knowster Parents Employee Resource Group
On-site Life Coach

Risks

Emerging cybersecurity firms with similar AI-driven solutions may erode KnowBe4's market share.
Rapid evolution of AI-generated phishing attacks may outpace KnowBe4's defense capabilities.
Economic downturns could challenge subscription-based revenue models due to budget cuts.

Differentiation

KnowBe4 offers the world's largest security awareness training and simulated phishing platform.
The platform is user-friendly, intuitive, and scalable for busy IT professionals.
KnowBe4's rapid deployment is often twice as fast as competitors' solutions.

Upsides

Increased demand for cybersecurity training due to remote and hybrid work environments.
Growing interest in gamified learning enhances engagement in security awareness programs.
AI integration in cybersecurity tools predicts and prevents phishing attacks effectively.

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