ZTD Global IT Service Management Lead
ZoetisFull Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Key technologies and capabilities for this role
Common questions about this position
This is a full-time position.
This information is not specified in the job description.
Key skills include leadership in solution design for Service Desk services, data-driven decision making, collaboration with trust and candor, deep knowledge of industry trends and emerging technologies in end user support, and strong technical, problem-solving, and customer service abilities.
The culture emphasizes relentlessly pursuing excellence using data to drive decisions, collaborating with trust and candor, seeking optimal customer experiences, and promoting career growth and skills enhancement.
A strong candidate is an innovative, data-driven leader passionate about end user technologies and customer experiences, with expertise in Service Desk services and the ability to mentor teams and collaborate across sales, service delivery, and technical operations.
Provides launch services for small satellites
Astra provides launch services specifically for small satellites, catering to commercial businesses, government agencies, and research institutions that need reliable access to space. The company operates small, agile rockets designed to transport these satellites into low Earth orbit (LEO). Astra's approach focuses on making space more accessible by reducing the costs and complexities associated with satellite launches, which allows a wider range of customers to utilize their services. Unlike many competitors, Astra emphasizes efficiency and cost-effectiveness in its operations, aiming to meet the growing demand for satellite-based services such as Earth observation and telecommunications. The company's goal is to facilitate more frequent and affordable satellite launches, thereby expanding opportunities for various applications in the space industry.