Solution Architect - Public Sector

Addison, Texas, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Public Sector, Biotechnology, SoftwareIndustries

Requirements

Candidates must have at least 4 years of experience building applications on development platforms, with a preference for 2 years of strong Application Development on the ServiceNow platform. A passion for AI and emerging technologies, along with a track record of self-driven learning and staying ahead of trends, is essential. Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving is also required.

Responsibilities

The Solution Architect will provide deep technical expertise during the pre-sales process for the US Public Sector business, focusing on Artificial Intelligence, Data, and Workflow. Responsibilities include creating and communicating architecture and strategies to executive audiences, guiding cross-functional teams through complex challenges, identifying friction points, and architecting scalable solutions. The role involves overseeing the design of AI-native systems, interacting with customers to understand their needs, creating programs to demonstrate platform value, and providing mentoring and training to colleagues. Additionally, the architect will perform product demonstrations, scope and deliver Proof of Concept/Proof of Value engagements, stay current on product developments, support marketing events, and collaborate with sales and solution consulting peers to solve complex government problems.

Skills

Solution Architecture

Pre-sales

Artificial Intelligence (AI)

Data Architecture

Workflow Automation

Enterprise Environments

Integration Strategies

Cloud Platforms

Technical Pre-sales

Solution Consulting

CIO/CTO/CAIO Communication

Cross-functional Team Leadership

Scalable Solutions

AI-native Systems

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters

2004Year Founded

$81.5MTotal Funding

IPOCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.

Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.

The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.

The company focuses on large enterprises, providing tailored solutions for diverse industries.

ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.

The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.

ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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