SMB Sales Development Representative (SDR)

Position Overview

• Location Type: Remote
• Employment Type: Full-time
• Salary: Not specified

Bolt is on a mission to democratize commerce. We relentlessly prioritize our retailers—putting their brands front and center while enabling frictionless shopping at any touchpoint in the customer journey. At the center of it all is our rapidly growing universal shopper network—Bolt merchants such as Revolve, Lily Pulitzer, Kendra Scott, Lucky Brand Jeans, and Jonny Was can access tens of millions of shoppers, offering them a best-in-class checkout. And revolutionizing ecommerce is only half of the equation—we’re also transforming the way we work. At Bolt, we have created a work environment where people learn to drive impact, take risks and make big bets, and grow from feedback, all while feeling welcomed and accepted for who they are. Come join us on the adventure today!

This role is for a Small Business (SMB) Sales Development Representative (SDR) at Bolt. You’ll be the first point of contact in our sales motion—introducing ecommerce and fintech merchants to the value of Bolt’s checkout and ecommerce platforms. You’ll work closely with our Account Executives to generate qualified pipeline, run personalized outreach campaigns, and uncover opportunities that drive growth. This is a high-energy, high-visibility role for someone who thrives on connecting with people, is eager to learn, and understands the fast-moving world of SaaS and ecommerce.

Please note: We are only accepting candidates who reside in the United States and Canada at this time.

Requirements

• 1–3 years of experience in a BDR/SDR or outbound sales role—preferably in SaaS, ecommerce, or fintech environment.
• Comfortable handling outbound prospecting and initiating conversations with merchants and small business owners.
• Familiarity with the ecommerce ecosystem, including merchant pain points and digital buying behavior.
• Strong written and verbal communication skills—you know how to be concise, persuasive, and human.
• Highly organized with strong time management and follow-through.
• A collaborative team player with a learning mindset and a desire to grow.

Responsibilities

• Identify and prospect small to mid-sized ecommerce and fintech merchants through outbound email, social selling, and cold calling.
• Qualify leads through discovery conversations and needs analysis to assess fit for Bolt’s checkout solutions.
• Collaborate closely with Small Business Account Executives to hand off warm opportunities and ensure a smooth buyer journey.
• Craft tailored messaging and outreach strategies for different merchant segments, verticals, and use cases.
• Leverage tools like Hubspot, Zoominfo, Gong, and others to manage outreach and track pipeline activity.
• Stay up to date on industry trends and competitors to bring context and insight to prospect conversations.
• Consistently hit or exceed activity metrics (calls, emails, meetings booked) and pipeline generation targets.
• Provide feedback to marketing and sales leadership to improve campaigns, messaging, and lead quality.

Application Instructions

• Not specified. Candidates should apply through Bolt’s career portal or other designated channels.