SMB Expansion Account Executive at RingCentral

Manila, Metro Manila, Philippines

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SaaS, TelecommunicationsIndustries

Requirements

Minimum of 2-year B2B Sales experience
Account Management Experience and/or Client-focused Solutions Selling
Strong verbal and written communication skills
Ability to communicate, present, and influence decision-makers at all levels of an organization
Effective presentation and negotiation skills
Ability to build and maintain customer relationships
Experience in sales forecasting and pipeline management
Vibrant and upbeat attitude, inclined to perform and get things done
Natural relationship builder with trustworthiness, performs consistently well, and strong work discipline
Salesforce CRM experience is a plus
Amenable to working night shifts

Responsibilities

Maintain and increase existing customer revenue stream within the Small to Medium-sized business space through upselling and cross-selling activities and, generating referrals
Manage account portfolio through successful execution of Customer Touchpoint Strategy to improve customer lifespan
Ensure timely and successful delivery of solutions according to customer needs and objectives
Collaborate closely between the customer and internal teams
Monitor account usage and drive customer’s product and feature adoption
Update customer profile to map out business updates, changes, and account growth throughout the course of the customer’s RingCentral journey

Skills

Key technologies and capabilities for this role

B2B SalesAccount ManagementUpsellingCross-sellingCustomer SuccessProduct AdoptionClient Solutions SellingRevenue Growth

Questions & Answers

Common questions about this position

What is the work arrangement for this role?

The position is hybrid with a flexible work arrangement.

What benefits are offered for this position?

Benefits include a comprehensive HMO package for medical and dental, personal time off leaves, performance incentives through commissions, and employee assistance and wellness programs.

What is the salary for this SMB Expansion Account Executive role?

This information is not specified in the job description.

What skills and experience are required for this position?

Requirements include a minimum of 2 years B2B sales experience, account management or client-focused solutions selling, strong communication skills, ability to influence decision-makers, presentation and negotiation skills, relationship building, sales forecasting, pipeline management, and amenability to night shifts. Salesforce CRM experience is a plus.

What kind of attitude or traits make a strong candidate for this role?

Strong candidates have a vibrant and upbeat attitude, are inclined to perform and get things done, are natural relationship builders with trustworthiness, perform consistently well, and demonstrate strong work discipline.