SMB Expansion Account Executive at RingCentral

Manila, Metro Manila, Philippines

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, UCaaS, Contact Center, AIIndustries

Requirements

Minimum of 2-year B2B Sales experience
Account Management Experience and/or Client-focused Solutions Selling
Strong verbal and written communication skills
Ability to communicate, present, and influence decision-makers at all levels of an organization
Effective presentation and negotiation skills
Ability to build and maintain customer relationships
Experience in sales forecasting and pipeline management
Vibrant and upbeat attitude, inclined to perform and get things done
Natural relationship builder with trustworthiness, performs consistently well, and strong work discipline
Salesforce CRM experience is a plus
Amenable to working night shifts

Responsibilities

Maintain and increase existing customer revenue stream within the Small to Medium-sized business space through upselling and cross-selling activities and, generating referrals
Manage account portfolio through successful execution of Customer Touchpoint Strategy to improve customer lifespan
Ensure timely and successful delivery of solutions according to customer needs and objectives
Collaborate closely between the customer and internal teams
Monitor account usage and drive customer’s product and feature adoption
Update customer profile to map out business updates, changes, and account growth throughout the course of the customer’s RingCentral journey

Skills

Key technologies and capabilities for this role

B2B SalesAccount ManagementUpsellingCross-sellingClient Solutions SellingCustomer Touchpoint StrategyVerbal CommunicationWritten CommunicationSales PresentationInfluencing Decision-makers

Questions & Answers

Common questions about this position

What benefits are offered for this role?

Benefits include flexible work arrangement (hybrid setup), comprehensive HMO package (medical and dental), personal time off leaves, performance incentives (commissions), and employee assistance and wellness programs.

Is this a remote or hybrid position?

The role offers a flexible work arrangement with a hybrid setup.

What experience and skills are required for this SMB Expansion Account Executive role?

Requirements include a minimum of 2 years B2B sales experience, account management experience, strong verbal and written communication skills, ability to influence decision-makers, effective presentation and negotiation skills, and experience in sales forecasting and pipeline management. Salesforce CRM experience is a plus.

What is the work schedule like for this position?

Candidates must be amenable to working night shifts.

What makes a strong candidate for this role?

A strong candidate has at least 2 years of B2B sales and account management experience, excellent communication and negotiation skills, a vibrant and upbeat attitude, and the ability to build relationships and manage sales pipelines effectively.