Customer Success Manager
PanoptoSalary not specified
- Full Time
- Junior (1 to 2 years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Construction Software, Construction TechnologyIndustries
Requirements
Candidates are required to have at least 1 year of Customer Success, Professional Services, or Technical Pre-Sales experience, 1+ years of Construction industry expertise with previous experience as a construction Project Manager, Site Super, Project Finance Manager, Estimator or Project Engineer, and be a fluent English speaker. Strong presentation and communication skills, both in-person and virtually, and in writing are also required, along with analytical and problem-solving skills.
Responsibilities
The SMB Customer Success Engineer will make data-driven recommendations to customers on how they can optimize the value of Procore, craft value-based presentations, provide product roadmap updates, drive product demonstrations, provide customer service, foster a positive team culture, develop a mastery of Procore’s products, and travel up to 15% to client sites and industry events. They will also collaborate with Sales, PS, Support, Product, and Marketing to develop best practices and drive Procore’s evolution as a market leader.
Skills
Construction Industry Knowledge
Customer Success
Product Adoption
Data Analysis
Presentation Skills
Cross-functional Collaboration
Consultative Mindset
Procore Technologies
Construction management software for project efficiency
About Procore Technologies
Procore Technologies provides construction management software that helps streamline and improve the efficiency of construction projects. Its platform includes a variety of tools that assist with different stages of construction, such as prequalification, bid management, estimating, quality and safety management, design coordination, and Building Information Modeling (BIM). This software allows construction teams to enhance communication and visibility between field and office operations, which helps ensure projects are completed on time and within budget. Procore stands out from its competitors by offering a comprehensive all-in-one solution and personalized support services, including training and resources tailored to the specific needs of different clients. The company's goal is to be a trusted partner for construction professionals worldwide, enabling them to successfully manage their projects and adapt to industry trends.
Key Metrics
Carpinteria, CaliforniaHeadquarters
2003Year Founded
$552.3MTotal Funding
IPOCompany Stage
Industrial & Manufacturing, Enterprise SoftwareIndustries
1,001-5,000Employees