Showroom Sales Supervisor (full-time) at Tonal

New York, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

FitnessIndustries

Requirements

2+ years of sales experience in retail, fitness, service or hospitality industries
Ability to deliver great client experiences that build loyalty and deliver measurable sales results
Strong verbal and written communication skills; approachable, good listener, and enthusiastic brand representative
Flexibility to adapt quickly and react positively to business needs and changes in strategies; strong problem-solving skills
Organized and accountable, following through on next steps
Flexibility to work a standard retail schedule, including evenings, weekends, and holidays
Minimum of 18 years of age
Physical ability to bend, stoop, reach up, and lift up to 50 pounds
Ability to walk, stand, and perform routine tasks for extended periods of time
Ability to look at a computer screen for extended periods of time
Use of hands and/or arms while performing client demos

Responsibilities

Develop a deep knowledge and understanding of Tonal’s product, technology, and brand image
Lead Tonal demonstrations, calibrations, and workouts with both scheduled and walk-in clients
Drive conversations to figure out each client's specific needs/fitness goals and educate them on how Tonal can support their unique fitness journey
Deliver on and exceed sales goals
Maximize sales through exceptional client relationships and impactful in-store service
Maintain client information, preferences and feedback using established Tonal sales systems (Salesforce)
Conduct phone and/or email outreach to new clients to communicate updates and follow-ups
Maintain an organized and clean sales floor area with attention to detail
Provide direction and guidance to Sales Specialists to ensure efficient and effective floor operations, client service, and floor coverage
Train Sales Specialists on product knowledge and Showroom procedures such as the checkout process, client nurture cycle, and in-store experience
Perform opening and closing procedures
Create and maintain an environment of strong sales and exceptional client service through teamwork, providing informal coaching and support when needed, and leading by example
Unpack boxes for inventory as required (boxes can weigh 5 - 30 lbs)

Skills

Key technologies and capabilities for this role

SalesforceSales LeadershipCustomer Relationship ManagementProduct DemonstrationsClient OutreachTeam MentoringFitness CoachingSales GoalsCRM

Questions & Answers

Common questions about this position

Is this position remote or onsite?

This is an onsite position at the Westchester Showroom.

What sales experience is required for this role?

Candidates need 2+ years of sales experience in retail, fitness, service, or hospitality industries.

What are the key skills needed to succeed as a Showroom Sales Supervisor?

Key skills include the ability to deliver great client experiences that build loyalty and sales results, plus strong verbal and written communication skills with an approachable and enthusiastic demeanor.

What is the salary or compensation for this position?

This information is not specified in the job description.

What does Tonal's company culture emphasize?

Tonal emphasizes passion for fitness, exceptional client service, teamwork, and creating products that transform lives through innovation in hardware, software, AI, and content.

Tonal

Home gym system with personalized workouts

About Tonal

Tonal offers a home gym solution that combines technology and fitness. Its main product is a wall-mounted fitness system that uses artificial intelligence to create personalized workout plans. This system tracks user performance and provides real-time feedback, helping users achieve their fitness goals. Tonal's equipment can adapt to different fitness levels, offering up to 200 pounds of adjustable weight and the capability to perform over 245 exercises. Unlike many competitors, Tonal focuses on providing a complete fitness experience in one device, eliminating the need for multiple gym equipment or memberships. The company's goal is to make fitness more accessible and convenient for everyone, with a business model that includes selling the equipment and offering a subscription service for ongoing personalized workout programs.

San Francisco, CaliforniaHeadquarters

2015Year Founded

$564.2MTotal Funding

LATE_VCCompany Stage

Consumer Software, AI & Machine Learning, Consumer GoodsIndustries

201-500Employees