[Remote] Specialty Equipment Manager at Alcon

South Carolina, United States

Alcon Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Medical Devices, OphthalmologyIndustries

Requirements

  • Bachelor’s Degree or Equivalent years of directly related experience (or high school +10 yrs; Assoc.+6 yrs; M.S.+0 yrs)
  • The ability to fluently read, write, understand and communicate in English
  • 2 Years of Relevant Experience
  • Preferred: Bachelor’s degree in business, Marketing, Life Sciences, or related field
  • Preferred: Sales experience, preferably in ophthalmology, capital sales, and/or clinic-based environments
  • Preferred: Excellent communication, presentation, and negotiation skills
  • Preferred: Ability to build relationships

Responsibilities

  • Achieve sales targets for specific accounts or territories
  • Promote and sell Alcon products through various sales activities
  • Develop relationships with key opinion leaders and high-volume users
  • Discover and develop new business opportunities
  • Execute a sales plan and strategy
  • Frequently visit customers and provide necessary support
  • Participate in and conduct events and meetings to update customers on products, services, and prices
  • Create and maintain a customer database
  • Conduct competitive market analysis to maintain Alcon's product market share and react to competition
  • Provide timely reports and ensure accurate documentation of sales activities and customer interactions according to company needs
  • Drive face-to-face sales efforts for high-value clinical equipment such as Voyager™ DSLT and Valeda® Light Delivery System in both specialty and general ophthalmic clinics
  • Promote the adoption of treatment packages associated with the equipment (e.g., Voyager™ DSLT and Valeda® Light Delivery System) to maximize account value and patient benefit
  • Develop clinic workflow strategies to optimize productivity through Valeda® patient pack and Voyager™ consumable pull-through
  • Identify strategic opportunities within accounts and execute tailored sales strategies to exceed revenue targets
  • Build strong relationships with clinical stakeholders to support product adoption and sustained usage
  • Deliver compelling product presentations, proposals, and hands-on demonstrations that highlight clinical and economic value
  • Provide post-sale training and support to ensure successful implementation and long-term customer satisfaction
  • Collaborate cross-functionally with marketing, clinical specialists, and service teams to support promotional efforts and customer success
  • Maintain accurate records of sales activities, pipeline progress, and customer interactions using Salesforce and related tools
  • Stay informed on industry trends, competitive landscape, and emerging technologies to effectively position Alcon’s offerings

Skills

Key technologies and capabilities for this role

salesophthalmic productsterritory managementkey opinion leaderscustomer relationship managementsales strategycompetitive analysiscustomer databasebusiness developmentmarket analysis

Questions & Answers

Common questions about this position

Is this a remote position or does it require travel?

This is a field-based role that requires frequent visits to customers, engaging with ophthalmic clinics, and face-to-face sales efforts.

What are the key responsibilities of the Specialty Equipment Manager?

Key responsibilities include driving face-to-face sales for equipment like Voyager™ DSLT and Valeda® Light Delivery System, promoting treatment packages, developing clinic workflow strategies, building relationships with stakeholders, delivering presentations and demonstrations, providing post-sale support, and collaborating cross-functionally.

What skills are needed to succeed in this role?

The role requires being results-driven, with skills in achieving sales targets, building relationships with physicians and staff, executing sales strategies, delivering product presentations and demonstrations, conducting market analysis, and providing customer support.

What is the company culture like at Alcon?

Alcon fosters an inclusive culture, innovates fearlessly, champions progress, acts swiftly to impact global eye health, recognizes contributions, and offers career growth opportunities.

What makes a strong candidate for this position?

A strong candidate is results-driven, skilled in sales of high-value clinical equipment, experienced in building relationships with clinical stakeholders like physicians and technicians, capable of executing tailored sales strategies, and able to deliver compelling presentations and post-sale support.

Alcon

Specializes in eye care products and solutions

About Alcon

Alcon specializes in eye care products and vision solutions aimed at improving people's quality of life through better vision. Their product offerings include solutions for cataract surgery, retinal health, and contact lenses. Alcon's products work by utilizing advanced technology and research to provide effective treatments and aids for various eye conditions. What sets Alcon apart from its competitors is its strong emphasis on research and development, ensuring that they remain leaders in the eye care industry. The company's goal is to enhance vision and overall quality of life for individuals while promoting a diverse and inclusive workplace.

Geneva, SwitzerlandHeadquarters
1945Year Founded
IPOCompany Stage
Social Impact, HealthcareIndustries
10,001+Employees

Benefits

Medical, dental, & vision coverage
HSA Medical Plan
PTO
Paid Parental leave
401k
Retirement Plan Company Contribution
Low payroll deductions
Tuition Reimbursement Program
Annual Bonus
Free Family Contact Lens Program
12 Company Paid Holidays

Risks

FDA recall of contact lenses may harm Alcon's reputation and financial standing.
Antitrust case denial could lead to legal challenges and financial penalties.
Innovative competitors like Signal12 threaten Alcon's market share in eye care.

Differentiation

Alcon leads in eye care with a broad product portfolio and global reach.
The company invests heavily in R&D, ensuring cutting-edge vision solutions.
Alcon's commitment to diversity and inclusion strengthens its corporate culture.

Upsides

Acquisition of BELKIN Vision enhances Alcon's glaucoma treatment options with DSLT technology.
Orbis Flying Eye Hospital project boosts Alcon's global presence and eye care standards.
Recognition as a top employer in Singapore attracts and retains top talent.

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