Shopper Insights Client Lead at dunnhumby

London, England, United Kingdom

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, Consumer GoodsIndustries

Requirements

Openness to learning new skills and environments
Strong interpersonal and communication skills, with a client-oriented approach
Analytical mindset with the ability to interpret and present data
Fluency in Czech/Slovak and English
(Desirable) Experience in FMCG, retail, market research, or category management
(Desirable) Project management skills and experience in consultative selling

Responsibilities

Build and nurture key client relationships, acting as a trusted partner to support their long-term success
Actively learn and adopt new tools, processes, and approaches for working with both data and people
Transform customer data into actionable recommendations to improve business results and the shopper experience
Deliver solutions through consultative, data-driven presentations
Collaborate closely with internal teams and various levels of client stakeholders
Train and support clients in maximizing the value of our solutions and insights

Skills

Key technologies and capabilities for this role

Client Relationship ManagementData AnalysisCustomer InsightsCommunication SkillsAnalytical MindsetPresentationsStakeholder CollaborationClient TrainingBig DataAI Platforms

Questions & Answers

Common questions about this position

What is the location for this Client Lead position?

The position is based in Prague.

What language skills are required for this role?

Fluency in Czech/Slovak and English is required.

What are the essential skills needed for this position?

Essential skills include openness to learning new skills and environments, strong interpersonal and communication skills with a client-oriented approach, an analytical mindset with the ability to interpret and present data, and fluency in Czech/Slovak and English.

What benefits and perks does dunnhumby offer?

dunnhumby offers a comprehensive rewards package, personal flexibility, flexible working hours, your birthday off, investment in cutting-edge technology, and an environment with a nimble, small-business feel that encourages innovation and collaboration.

What kind of work environment and culture can I expect at dunnhumby?

dunnhumby provides flexibility, cutting-edge technology, opportunities to work with major clients, and an environment that encourages innovation, collaboration, growth, learning, and new experiences every day with a nimble, small-business feel.

dunnhumby

Customer data analytics for retail optimization

About dunnhumby

dunnhumby specializes in Customer Data Science, focusing on enhancing customer experiences for retailers and brands through data analysis. The company uses advanced analytics to interpret customer behavior, preferences, and trends, which allows clients to implement targeted marketing campaigns. Instead of storing personal data, dunnhumby analyzes data using unique identifiers from browsers and devices to maintain privacy. Its services include media solutions, customer insights, and personalized marketing strategies, which help clients improve customer engagement and sales. Additionally, dunnhumby Ventures invests in early-stage retail technology startups, ensuring the company remains at the forefront of retail innovation. The main goal of dunnhumby is to empower businesses to create better customer experiences through data-driven insights.

London, United KingdomHeadquarters

1989Year Founded

BUYOUT_LBOCompany Stage

Data & Analytics, Consulting, Venture Capital, Consumer GoodsIndustries

1,001-5,000Employees