[Remote] Consumer Strategy Principal at Humana

Massachusetts, United States

Apply Now

Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

6-8 years of full-time work experience
3-5 years post-MBA
Demonstrated ability to lead complex, cross-functional initiatives
Highly collaborative, flexible, team-oriented working style
Ability to quickly build and maintain trust with key business leaders/partners
Strong problem-solving skills and the ability to perform complex qualitative and quantitative analysis
Data-driven mindset; quickly assimilates new information and grasps new concepts; strong financial acumen and ability to synthesize and communicate insights and business performance
Experience developing executive level presentations, building compelling stories to influence change
Ability to think big and bridge the strategic vision with the tactical delivery and drive consensus
Exceptional project management and organizational skills
Excellent verbal and written communication abilities
MBA, MPH, PhD, or graduate degree in a management field, with outstanding academic credentials
Prior healthcare industry experience, preferably in the managed care or provider sectors with a solid understanding of Medicare Advantage and/or Medicaid
Work experience with a top tier strategy consulting firm

Responsibilities

Owning overall customer segment strategy spanning product, marketing, sales, experience, and clinical
Setting measurable OKRs for the customer segment team and supporting cross-functional partners to optimize retention and consumer health outcomes
Shaping high-quality analyses and deliverables that clearly frame objectives, issues/challenges, and articulate compelling, insightful findings, conclusions, and recommendations
Diving deep on Humana and competitor Medicare Advantage product designs and making recommendations for enhancing/degrading benefits to optimize the value proposition to consumers
Developing hypothesis to be validated or refined through targeted research and analysis, overseeing industry, competitor, and financial analyses to support segment strategies
Conducting interviews, working sessions, and report-outs with leaders across the company and preparing executive presentations
Working collaboratively with fellow team members and leaders across the company
Effectively leading and developing junior members of the team

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Louisville, KentuckyHeadquarters

1961Year Founded

IPOCompany Stage

Social Impact, HealthcareIndustries

10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.

Rising medical costs and tightening Medicare reimbursements may strain financial performance.

Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.

The company emphasizes inclusivity, offering free language interpreter services for accessibility.

Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.

The company is the first insurer to cover TMS therapy for adolescent depression.

Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

Land your dream remote job 3x faster with AI

Try Jobo Free