Shift Leader- Food Spot at Skechers

Gardena, California, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, Food and Beverage, HospitalityIndustries

Requirements

Previous Shift Leader Experience in a restaurant environment preferred
Flexible to work nights, weekends, and holidays
Ability to follow all guidelines and procedures set forth by Food Spot, local, state, and federal regulations
Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams
People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams
Excellent attention to detail
Proven time management, consistency, and organizational skills
Physical ability to deliver food and beverages to guests
Physical ability to stand for extended periods of time & to move and lift boxes of food/supplies up to 50 lbs
High energy, great hospitality and ability to create a welcoming environment required
Ability to stay calm and work efficiently under pressure

Responsibilities

Lead/Supervise the performance of all team members, both front of house (FOH) & back of house (BOH)
Promote a fun and positive work environment
Ensures all checklists, operational policy & procedures, food safety and other company requirements are adhered to and followed by all team members
Assists management and participates in providing initial and ongoing training to all employees in the restaurant using company training materials
Verify each guest order for accuracy, manage “to-go” orders, process POS transactions and follow cash handling procedures while also displaying a depth of menu knowledge and tour guiding ability in order to be able to suggest menu or meal options
Ensure menu items are prepared to recipe and guest’s special requests
Finalizes food presentation whether dine-in or to go
Aware of items out of stock, back in stock, and limited quantities and communicates to team members
Stocks POS supplies, expeditor supplies & paper goods
Work with others on the line and communicate effectively with cooks and managers in a busy restaurant environment
Visit tables after food delivery to ensure guests have everything they need (refills, condiments, etc.) and that their experience has met their expectations. Assist with order additional items (desert, to go drinks, etc)
Foster and value a safe work environment by following all personal and food safety and security standards
Have pride in keeping floors, counters, dining area and restrooms clean at all times with the use of company approved cleaning products
Clean and sanitize equipment, work surfaces, and prep kitchen/dish room in accordance to cleaning schedules and procedures
Restocking of supplies (condiments, dispensers) and overall general maintenance of the dining area – ensuring cleanliness and organization
Ensures the restaurant is opened or closed according to standards during assigned shift

Skills

Key technologies and capabilities for this role

Team LeadershipFood SafetyPOS TransactionsCash HandlingMenu KnowledgeFood PreparationCustomer ServiceEmployee TrainingSanitationInventory Control

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time employment opportunity.

What is the salary range for the Shift Leader role?

This information is not specified in the job description.

What prior experience is required for this position?

Previous Shift Leader experience is required.

What kind of work environment does the Food Spot promote?

The role promotes a fun and positive work environment while ensuring food safety and operational standards are followed.

What makes a strong candidate for the Shift Leader position?

A strong candidate has previous Shift Leader experience and can lead teams, ensure guest satisfaction, maintain cleanliness, and follow food safety procedures.