Service Colleague at Ada

Kendal, England, United Kingdom

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

RetailIndustries

Requirements

Naturally friendly and enthusiastic about working with a team to deliver great results
Enthusiastic approach to learning new skills across different departments
Care about providing customers with a great shopping experience, helping them find what they need, and engaging in conversation
Availability for flexible shifts, including late nights and weekends (16 hours per week, days shift pattern)

Responsibilities

Work across multiple departments to ensure efficient store operations
Serve customers at checkouts
Prepare pizzas
Pick items for home deliveries
Replenish products on shelves
Prioritise customers by providing excellent service
Work as a team to maximise sales and deliver a great online shopping experience

Skills

Customer Service

Checkout Operations

Order Picking

Stock Replenishment

Retail Sales

Teamwork

Ada

Automates customer service with AI chatbots

About Ada

Ada provides automated customer experience solutions through AI-powered chatbots that help businesses streamline customer service tasks. The platform operates on a subscription model, allowing companies to automate repetitive tasks and improve customer satisfaction while reducing costs. Ada differentiates itself by offering a comprehensive suite of services, including consulting and managed services, backed by strong venture capital support. The company's goal is to transform customer service management by enhancing efficiency and engagement through automation.

Toronto, CanadaHeadquarters

2016Year Founded

$185.3MTotal Funding

SERIES_CCompany Stage

Enterprise Software, AI & Machine LearningIndustries

201-500Employees

Risks

Emerging AI chatbot startups pose a threat to Ada's market share.

Rapid AI advancements require continuous updates, straining Ada's resources.

Data privacy regulations could increase compliance costs for Ada.

Differentiation

Ada specializes in AI-driven chatbots for automated customer experience solutions.

The company offers a subscription-based model ensuring steady revenue and client engagement.

Ada provides consulting, development, and managed services to enhance customer support operations.

Upsides

Ada raised $130M in Series C funding, boosting its growth potential.

Partnerships with platforms like Zendesk enhance Ada's integration capabilities.

Growing demand for AI solutions supports Ada's market expansion and client acquisition.

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