Service Colleague at Ada

Harrogate, England, United Kingdom

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

RetailIndustries

Requirements

Naturally friendly and enthusiastic approach to learning new skills across different departments
Willingness to work late shifts and weekends (flexible shift patterns required, including days)
Ability to work part-time (28 hours per week)
Team-oriented mindset to deliver great results and customer service
Passion for providing excellent customer shopping experiences, helping customers find products, and engaging with them

Responsibilities

Work across multiple departments to ensure efficient store operations
Serve customers at checkouts
Prepare pizzas or other food items
Pick items for home deliveries
Replenish products on shelves
Maximise sales and deliver great online shopping experiences as part of a team
Prioritise customers by providing excellent service in welcoming stores

Skills

Key technologies and capabilities for this role

Customer ServiceRetail SalesCashierStock ReplenishmentTeamworkFlexible Scheduling

Questions & Answers

Common questions about this position

What is the pay rate for the Service Colleague position?

The pay rate is £12.45 per hour.

Is this a remote or in-office role, and where is it located?

This is an in-person retail role located in Harrogate, requiring shift work including late nights and weekends.

What skills or qualities are needed for this Service Colleague role?

You'll need to be naturally friendly, enthusiastic about learning new skills across departments, and passionate about delivering great customer service while working as a team.

What is the company culture like at Asda?

Asda emphasizes teamwork to maximize sales and deliver great customer service, with a focus on welcoming stores, inclusion through Asda Allies networks, and celebrating differences.

What benefits are offered to Service Colleagues?

Benefits include 15% colleague discount on shopping from day 1, discounted Asda services, Wagestream for flexible pay, company pension, wellbeing support like 24/7 virtual GP, excellent parental leave policies, and special offers.

Ada

Automates customer service with AI chatbots

About Ada

Ada provides automated customer experience solutions through AI-powered chatbots that help businesses streamline customer service tasks. The platform operates on a subscription model, allowing companies to automate repetitive tasks and improve customer satisfaction while reducing costs. Ada differentiates itself by offering a comprehensive suite of services, including consulting and managed services, backed by strong venture capital support. The company's goal is to transform customer service management by enhancing efficiency and engagement through automation.

Toronto, CanadaHeadquarters

2016Year Founded

$185.3MTotal Funding

SERIES_CCompany Stage

Enterprise Software, AI & Machine LearningIndustries

201-500Employees

Risks

Emerging AI chatbot startups pose a threat to Ada's market share.

Rapid AI advancements require continuous updates, straining Ada's resources.

Data privacy regulations could increase compliance costs for Ada.

Differentiation

Ada specializes in AI-driven chatbots for automated customer experience solutions.

The company offers a subscription-based model ensuring steady revenue and client engagement.

Ada provides consulting, development, and managed services to enhance customer support operations.

Upsides

Ada raised $130M in Series C funding, boosting its growth potential.

Partnerships with platforms like Zendesk enhance Ada's integration capabilities.

Growing demand for AI solutions supports Ada's market expansion and client acquisition.

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