Technical Account Manager - USA
Altera Digital HealthSalary not specified
- Full Time
- Junior (1 to 2 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
HealthcareIndustries
Position Overview
- Location Type: Remote
- Job Type: Full-time
- Salary: Not specified
A global leader in medical device manufacturing is seeking a highly motivated and experienced Service Account Manager to join their team. The ideal candidate will have a strong background in account management and customer service within the healthcare sector. This role involves managing client accounts, ensuring client satisfaction, and identifying opportunities for service improvement and growth in the healthcare industry.
Requirements
- Education: Bachelor’s degree in business administration, Healthcare Management, or a related field.
- Experience: 3-5 years of experience in account management, customer service, or sales within the healthcare industry.
- Skills:
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in healthcare IT systems (e.g., EHR, Practice Management Software).
- Microsoft Office Suite proficiency.
- Analytical and problem-solving skills.
- Customer-oriented with a proactive attitude.
Responsibilities
- Manage and nurture relationships with healthcare providers, hospitals, and healthcare systems.
- Develop and implement account management strategies to meet the unique needs of healthcare clients.
- Monitor and analyze account performance metrics, ensuring compliance with healthcare regulations and standards.
- Collaborate with internal teams, including clinical and IT departments, to ensure timely and effective service delivery.
- Identify opportunities for upselling and cross-selling healthcare services and solutions.
- Handle client inquiries and resolve issues promptly and effectively, with a focus on patient care and regulatory compliance.
- Prepare and present regular account reviews and reports, highlighting key performance indicators and areas for improvement.
Application Instructions
- Not specified
Company Information
- Department: Account Management
- Published: 2025-05-15
- Remote: Yes
- Language: en
Skills
Healthcare IT systems
Microsoft Office Suite
Communication Skills
Interpersonal Skills
Analytical Skills
Problem-Solving
Customer Service
Regulatory Compliance
Uplift
Provides travel financing through installment loans
About Uplift
Uplift provides travel financing solutions that allow customers to book their travel experiences now and pay for them over time. This service is designed for travelers who want to manage their expenses by spreading the cost of their trips across several months. Uplift serves individual travelers, families, and travel agencies, integrating its financing options directly into the booking process for a seamless experience. Customers can choose from various payment plans when booking through partner travel providers. Uplift's business model focuses on offering installment loans for travel expenses, generating revenue through interest charges and origination fees. By offering competitive interest rates and flexible payment options, Uplift aims to make travel more accessible and affordable for a wider audience.
Menlo Park, CaliforniaHeadquarters
2014Year Founded
$143.5MTotal Funding
ACQUISITIONCompany Stage
Fintech, Financial ServicesIndustries
201-500Employees