[Remote] Enterprise Account Executive - Healthcare Providers at ServiceNow

Albany, New York, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Technology, SaaSIndustries

Requirements

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving (e.g., using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry)
7+ years of sales experience within software OR solutions sales organization
Experience establishing trusted relationships with current and prospective clients and other teams
Ability to produce new business, negotiate deals, and maintain healthy C-Level relationships
Experience achieving sales targets
The ability to understand the "bigger picture" and our plans around IT
Experience promoting a customer success focus in a "win as a team" environment

Responsibilities

Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales
Oversee client relationship mapping to the account team, orchestrating an account strategy across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.)
Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help their IT roadmap
Identify the right specialist/support resources to bring into a deal, at the right time
Produce new business sales revenue from a SaaS license model through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical

Skills

Key technologies and capabilities for this role

SaaS SalesAccount PlanningTerritory PlanningC-Suite EngagementClient Relationship ManagementAccount StrategyIT RoadmapAI IntegrationBusiness DevelopmentSales Strategies

Questions & Answers

Common questions about this position

Is this position remote?

Yes, the position is remote with flexible work personas based on the nature of work and location.

What sales experience is required for this role?

Candidates need 7+ years of sales experience within software or solutions sales organizations, with a track record of producing new business, negotiating deals, and achieving sales targets.

What key skills are needed to succeed in this position?

Success requires experience leveraging AI in work processes, establishing trusted relationships with C-level executives, understanding the bigger IT picture, and promoting a team-oriented customer success focus.

What is the company culture like at ServiceNow?

ServiceNow emphasizes a distributed work environment with flexibility and trust, a 'win as a team' approach, and a focus on customer success through collaborative virtual teams.

What makes a strong candidate for this Account Executive role?

Strong candidates have 7+ years in software sales, proven ability to build C-level relationships, experience with AI integration, and a team-oriented mindset for achieving sales targets in healthcare providers.

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters

2004Year Founded

$81.5MTotal Funding

IPOCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.

Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.

The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.

The company focuses on large enterprises, providing tailored solutions for diverse industries.

ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.

The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.

ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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