Five to eight years of training consulting experience OR five to eight years of Transfer Agency/Partnership Services experience or a similar role in Financial Services
Experience using ADDIE instructional design methodology
Experience with Captivate, Articulate, Easy Generator or similar is preferred
Technical expert with in-depth knowledge in area of expertise and strong knowledge of the business unit and corporate strategy
Ability to independently consult and influence all levels of the organization, particularly senior leaders
Strong project management capabilities with the ability to formulate plans based on the needs of leadership
Excellent communication skills for marketing, relationship building, meeting and training facilitation
Excellent motivational skills
Responsibilities
Consults with all levels of management to translate business requirements into learning and organization development strategy
Develops and implements programs to support baseline, intermediate and advanced functional skills development
Develops and implements programs that support individual or organizational performance
Ensures that learning and organization development interventions are aligned with Business Unit and/or enterprise-wide needs
Designs and implements proactive communication plans to ensure that learning and organization development initiatives are communicated effectively to target populations
Analyzes and evaluates training and organization development interventions to ensure return on investment and to identify areas for improvement
Identifies and evaluates applicability of new learning and/or organization development vehicles, tools or programs developed by other organizations or vendors and makes recommendations to management, as appropriate
Facilitates/conducts learning and organization development solutions
Serves as an expert resource for one or more of the following: a specific field of learning content, organization development, business unit strategy and performance
May review the work of and/or mentor more junior staff
Acts as project manager for major, complex and high-profile learning and organization development initiatives
Manages project budgets
Keeps abreast of learning and development and/or organization development best practices and introduces them to Northern Trust
Responsible for direct interaction with different committees and/or management
Develops performance support tools and/or adopts industry best practice that support group performance related to culture, change, strategy implementation or team dynamics