[Remote] Architect / Engineer - Marketing Technology at Zoom

United States

Zoom Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Marketing Technology, Digital TransformationIndustries

Requirements

Candidates should have 15+ years of experience in software engineering or Martech development, with 3-5 years in a technical leadership role. Experience with cloud-native technologies, AWS PaaS architectures, large-volume data processing, SQL tuning, DocumentDB (MongoDB), ELT, data warehouse technologies (e.g., Snowflake), pipeline creation, DBT, Java, JavaScript, scripting languages, SFDC Apex, AMPscript, CRM platforms (especially Salesforce Sales Cloud), customer data management, data privacy regulations (e.g., GDPR, CCPA), secure data architecture, CI/CD pipelines, Git, and cloud platforms (e.g., AWS, Azure, GCP) is required. Advanced technical certifications in Salesforce or related Martech tools are a plus.

Responsibilities

The Technical Architect – Marketing Technology will design and implement secure, scalable solutions for global marketing operations, focusing on marketing platforms, lead generation, data integration, and campaign systems. This role involves unifying, activating, and analyzing customer data, integrating it with transaction tools and multiple data warehouses like Snowflake and Databricks, and connecting to over 100 destinations. Responsibilities include leveraging identity graphs for identity resolution, supporting AI-based audience segmentation and real-time personalization through streaming data ingestion, integrating multiple MAP platforms (e.g., SFMC, Pardot) for omni-channel integrations, enabling event-based triggering for customer journeys, ensuring consistent messaging across various channels, aligning transaction systems and data warehouses with internal process controls, and auditing data flows for visibility and compliance with consent-based marketing and suppression lists.

Skills

Marketing Technology
Technical Architecture
Data Integration
Campaign Systems
Lead Generation
Snowflake
Databricks
SFDC
SFMC
Pardot
Omni-Channel
AI
Personalization
Streaming Data Ingestion
Identity Graph
Probabilistic Matching

Zoom

Video conferencing and online meeting solutions

About Zoom

Zoom provides video conferencing and online meeting solutions that allow users to conduct virtual meetings, webinars, and collaborative sessions. Its main product is video conferencing software, which enables high-quality video and audio communication, along with features like screen sharing, group messaging, and virtual backgrounds. Zoom also offers specialized products for larger events, such as Zoom Webinars and Zoom Events. The company operates on a freemium model, providing basic services for free while charging for advanced features through subscription plans tailored for various users, including businesses, educational institutions, and healthcare providers. Zoom stands out from competitors due to its user-friendly interface, reliable performance, and scalability for different needs, making it a vital tool for remote work, online education, telehealth, and social interactions.

San Jose, CaliforniaHeadquarters
2013Year Founded
$144.5MTotal Funding
IPOCompany Stage
Enterprise Software, Education, HealthcareIndustries
10,001+Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Hybrid Work Options
Flexible Work Hours
Stock Options
Company Equity
Paid Vacation
Paid Sick Leave

Risks

Increased competition from Microsoft Teams and Google Meet threatens Zoom's market share.
Privacy concerns and regulatory scrutiny could impact Zoom's operations and reputation.
Hybrid work models may reduce demand for virtual meetings, affecting Zoom's growth.

Differentiation

Zoom offers a user-friendly interface with reliable performance for virtual meetings.
The platform supports diverse needs, including remote work, education, and telehealth.
Zoom's freemium model attracts a wide range of users with scalable subscription options.

Upsides

Zoom integrates AI tools to enhance virtual meeting effectiveness and productivity.
The expansion of 5G networks improves Zoom's video conferencing quality and accessibility.
Zoom's secure, HIPAA-compliant solutions drive demand in the telehealth sector.

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