Technical Architect – Marketing Technology

Position Overview

As a Technical Architect – Marketing Technology, you will design and implement secure, scalable solutions supporting global marketing operations. The role requires deep expertise in marketing platforms, lead generation, data integration, and campaign systems, along with a hands-on approach to problem-solving. You will work closely with product owners, functional architects, and marketing stakeholders to turn business needs into robust technical solutions.

About the Team

You’ll be part of the Go-to-Market & Finance - Digital Transformation Office team that supports global marketing initiatives through best-in-class technology solutions. Our team is responsible for delivering impactful marketing business and systems capabilities that support customer cohort profiling, journeys, campaign execution, omnichannel integrations, customer engagement, lead management, data insights, and return of investment measurement. We work closely with business leaders, product managers, and engineering teams to ensure alignment with strategic goals and operational excellence.

Responsibilities

• Unifying, activating, and analyzing customer data and integrating with transaction tools.
• Integrating data from multiple Data Warehouses like Snowflake, Databricks, transactional sources like SFDC, etc., to over 100+ destinations (Ads, ESPs, etc.).
• Leveraging an advanced identity graph and probabilistic matching to resolve identities across customer datasets.
• Supporting AI-based audience segmentation and real-time personalization, with streaming data ingestion for dynamic campaign responses.
• Enabling real-time personalization through streaming ingestion.
• Integrating multiple MAP platforms like SFMC, Pardot, etc., for Omni-Channel integrations.
• Implementing Event-Based Triggering: Send conversion events, purchases, or user actions to trigger journeys in SFMC or other tools.
• Ensuring consistent messaging across email, SMS, push, and ads (via synced data to tools like Meta, Google Ads, etc.).
• Aligning transaction systems and data warehouses with internal process controls.
• Controlling and auditing data flow, with full visibility into sync logs.
• Supporting consent-based marketing and suppression lists.

Requirements

• Experience:
  • 15+ years of experience in software engineering or Martech development roles.
  • 3-5 years in a technical leadership capacity.
  • Experience in cloud-native technologies with a development background, including AWS PaaS architectures, large-volume data processing, and SQL tuning techniques.
  • Experience in DocumentDB (MongoDB), ELT and data warehouse technologies (e.g., Snowflake), pipeline creation, DBT, Java, JavaScript, and scripting languages relevant to marketing platforms.
  • Good understanding of SFDC Apex, AMPscript, etc.
  • Experience in designing and integrating with CRM platforms, especially Salesforce Sales Cloud.
  • Knowledge of customer data management, data privacy regulations (e.g., GDPR, CCPA), and secure data architecture.
  • Experience with CI/CD pipelines, Git, and cloud platforms (e.g., AWS, Azure, GCP).
• Certifications: Advanced technical certifications in Salesforce or related Martech tools is a plus.

Salary Range

• Minimum: $124,000.00
• Maximum: $271,200.00
• Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. Zoom also has a Total Direct Compensation philosophy that takes into consideration base salary, bonus, and equity value. There may be a different range for candidates in specific locations due to Zoom's location-based compensation structure.

Application Information

• Anticipated Position Close Date: 07/28/25

Company Information

• Employment Type: Full time
• Location Type: [Information not provided]