Senior Technical Account Manager

New Orleans, Louisiana, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Data and Technology, Financial Services, Healthcare, Automotive, Agribusiness, InsuranceIndustries

Requirements

Candidates must possess a Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field, with advanced degrees being a plus. A minimum of 8 years of experience is required in solution consulting, business analysis, or a related client-facing role, along with experience in creating or leading consulting practices. Knowledge of software development, integration technologies, system architecture, SaaS, cloud, and web application design is essential, as is experience with SDLC and Agile methodologies. Familiarity with credit services, banking/financial services, insurance, decision analytics, or consumer services is also necessary. Occasional travel of up to 10% is expected.

Responsibilities

The Senior Technical Account Manager will design and architect top-tier solutions that align with client goals and industry standards, ensuring functionality and scalability. They will provide expert advice on system integrations to ensure seamless interoperability with existing client systems. Responsibilities include conducting client interviews and workshops to gather, document, and prioritize business and technical requirements. The role involves collaborating with internal teams (sales, marketing, product, engineering) and external client/professional services teams to ensure successful project delivery and client satisfaction. Additionally, the Senior Technical Account Manager will act as a key client liaison throughout the project lifecycle and stay updated on industry trends to advise clients on solution utilization and competitive positioning.

Skills

Technical Account Management

Sales Engineering

Solution Design

Integration Expertise

Business Analysis

Requirements Gathering

Client Collaboration

Strategic Solutions

System Integrations

Scalability

Expedia

Travel booking platform for flights, hotels, rentals

About Expedia

Expedia Group operates in the travel industry, offering a wide range of services for travelers and travel-related businesses. It connects users with options for flights, hotels, car rentals, vacation packages, and activities through its various brands, including Expedia, Hotels.com, and Vrbo. Travelers can easily find and book trips that match their preferences and budgets. The company earns revenue primarily through commissions on bookings and advertising from travel service providers looking to promote their offerings. Additionally, Expedia Group supports its partners by providing access to valuable data and technology, helping them improve their operations and grow their businesses. The goal of Expedia Group is to create a seamless travel experience for users while maximizing the potential of its partners.

Bellevue, WashingtonHeadquarters

1996Year Founded

$3,277.3MTotal Funding

IPOCompany Stage

Consumer Goods, EntertainmentIndustries

10,001+Employees