Senior Surgical Onsite Specialist - Stanford at Medtronic

Palo Alto, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical DevicesIndustries

Requirements

Bachelor’s degree
Minimum of 3 years of required experience
Field-based role that requires approximately 25% travel
Valid driver’s license issued in one of the 50 States with a clean driving record
Ability to travel up to 50% when necessary
Reside within the Stanford, CA/Palo Alto, CA territory and drive to multiple accounts

Responsibilities

Provide real-time procedural assistance for Surgical Centers of Therapy (COTs) within aligned territory
Offer technical expertise and troubleshooting support to ensure successful product usage
Serve as a trusted resource for physicians and surgical teams in the OR
Act as a primary point of contact for customer inquiries during on-site procedures
Ensure clear and effective communication between customers and colleagues
Identify and report concerns and opportunities to aligned Surgical Account Manager (SAM)
Perform equipment and software upgrades as required
Conduct equipment fleet audits to ensure optimal product performance and compliance
Lead in-service training sessions for physicians, residents, and surgical staff on surgical product applications
Support Resident Labs, MedEd courses, RPEs (Regional Peer Education), and Continuing Education (CE) programs
Assist Surgical Account Manager (SAM) and Specialists with product trials, implementation, and conversion initiatives
Provide on-site support for regional conversions and product adoption strategies
Maintain accurate tracking and availability of surgical products for smooth procedure execution
Ensure inventory levels meet customer and operational needs
Achieve/exceed sales objectives by driving product utilization and customer engagement
Secure base business and expand new accounts through effective procedural support
Generate and track leads in SFDC (Salesforce.com) to fuel growth and business expansion

Skills

Surgical Case Support

Technical Troubleshooting

Customer Training

Equipment Maintenance

OR Assistance

Medical Device Implementation

Lead Generation

Sales Support

Medtronic

Develops and manufactures medical devices and therapies

About Medtronic

Medtronic provides medical technology, services, and solutions to improve patient care. The company develops a variety of medical devices, including pacemakers, insulin pumps, surgical tools, and neurostimulation devices, which help diagnose, prevent, and treat chronic diseases. These products are used by hospitals, clinics, and healthcare professionals around the world. Medtronic stands out from competitors by investing significantly in research and development to create new products and offering additional services like training and patient management programs. The goal of Medtronic is to enhance patient outcomes and lower healthcare costs through its comprehensive range of medical solutions.

Fridley, MinnesotaHeadquarters

1949Year Founded

$3.2MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Paid Vacation

Paid Sick Leave

Paid Holidays

401(k) Retirement Plan

401(k) Company Match

Employee Stock Purchase Plan

Employee Assistance Program

Wellness Program

Risks

Emerging competitors like Fire1 threaten Medtronic's heart failure management market share.

Spine biologics market growth may attract new entrants, increasing competition for Medtronic.

Recent IPOs in medtech indicate rising competition, challenging Medtronic's market position.

Differentiation

Medtronic's diverse product range spans cardiovascular, diabetes, neurological, and surgical technologies.

The company invests heavily in R&D to drive innovation in medical devices.

Medtronic offers comprehensive services, including training and technical support, enhancing product value.

Upsides

Exclusive deal with Kuros enhances Medtronic's orthopedic portfolio and market share.

Growing spine biologics market offers expansion opportunities in spinal fusion and regenerative medicine.

Balloon catheters market growth aligns with Medtronic's recent product launches, boosting cardiovascular presence.

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