Senior Solution Engineer, Pre-Sales
SanitySalary not specified
Full Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Open-source Software, Biotechnology, Software DevelopmentIndustries
Requirements
Candidates must have 5+ years of technical pre-sales experience, strong judgment, collaboration, and leadership skills, and first-class written and oral communication abilities. A technical mindset and a desire to grow technically are essential. The candidate must be located in Switzerland. Experience with Open Source technologies or the Metrics/Monitoring space, and familiarity with sales methodologies like MEDD(P)ICC are considered advantageous.
Responsibilities
The Solutions Engineer will partner with the Sales team to articulate the Grafana value proposition, vision, and strategy to customers. They will own technical engagements, deliver product and technical presentations, and drive product conversations based on customer needs. Responsibilities also include communicating feedback on products and the competitive landscape to internal teams and customers, and contributing to documentation, blog posts, videos, and knowledge base articles.
Skills
Solutions Engineering
Product Expertise
Technical Expertise
Demos
Enablement
Presentations
Technical Evaluations
Sales Support
Customer Requirements Analysis
Grafana
Observability
Metrics
Logs
Traces
Grafana Labs
Observability and monitoring solutions provider
About Grafana Labs
Grafana Labs specializes in observability and monitoring solutions for cloud infrastructure and applications. Its main product, Grafana, is an open-source metrics dashboard that allows users to visualize and analyze data from various sources. This helps businesses monitor the performance and health of their systems in real-time. Grafana Labs serves a wide range of clients, including large enterprises and individual developers, particularly in sectors like technology, finance, healthcare, and retail. Unlike many competitors, Grafana Labs offers both open-source and commercial products, generating revenue through premium features, enterprise support, and managed cloud services. The company's goal is to provide essential tools for monitoring and visualizing data, ensuring that digital services are reliable and efficient.
New York City, New YorkHeadquarters
2014Year Founded
$783.2MTotal Funding
SERIES_DCompany Stage
Data & Analytics, Enterprise SoftwareIndustries
1,001-5,000Employees
Benefits
30 days of paid vacation each year on top of national holidays, parental leave, & sick leave
Health coverage
4% contribution match on our 401(k)
$1,500 learning and development stipend
Udemy subscription
Complimentary subscription to Headspace
Discounts on a wide variety of services, including entertainment, food, and fitness.
Remote Work Option
Global Employee Assistance Program
Risks
Increased competition from Datadog, Dynatrace, and New Relic pressures Grafana to innovate.
Recent critical security vulnerabilities could affect customer trust and adoption.
Rapid regional expansion may strain resources and impact service quality.
Differentiation
Grafana Labs offers a unique open-source observability platform with extensive customization.
The company provides both self-managed and fully managed observability solutions for diverse needs.
Grafana Labs integrates AI to enhance data analysis and monitoring capabilities.
Upsides
Grafana Labs raised $270M, boosting its valuation to over $6 billion in 2024.
The company surpassed $250M in annual recurring revenue with over 5,000 customers.
Expansion into Southeast Asia shows Grafana's commitment to localized cloud services.
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