Solutions Architect
GleanFull Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Key technologies and capabilities for this role
Common questions about this position
Yes, this is a remote position.
CSAs handle the entire customer journey, including pre-sales discovery, designing technical solutions, leading proof-of-value implementations, and providing ongoing customer success support like architecture assessments and performance optimization.
Successful CSAs uncover business and technical requirements, design and architect Supabase solutions, lead technical discovery and demonstrations, guide proof-of-value onboarding, and deliver customer success through optimization and support.
Supabase emphasizes putting customers first, acting as trusted advisors, working as an extension of customer teams, and advocating for customers internally, with CSAs supporting Team & Enterprise customers through close collaboration.
Strong candidates excel at customer-centric approaches, leading technical discovery and demos, architecting Supabase solutions, guiding proof-of-value projects, and driving long-term customer success through optimization and proactive support.
Open-source backend service for developers
Supabase provides an open-source backend as a service (BaaS) platform that helps developers and businesses create scalable applications more easily. It offers real-time databases, authentication, and storage solutions, all designed to integrate smoothly into existing workflows. This means developers can focus on building their applications without needing to spend a lot of time on backend development. Supabase operates on a freemium model, where users can access basic services for free, while advanced features are available through paid subscriptions. This approach allows it to cater to various user needs. What sets Supabase apart from its competitors is its open-source nature, which allows users to customize the platform and benefit from community-driven enhancements. The company aims to provide a reliable and efficient solution for developers, ensuring high uptime for applications that are critical to their users.