Solutions Consultant
Common RoomSalary not specified
- Full Time
- Mid-level (3 to 4 years)
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Enterprise Software, Customer Experience, AI & Conversational PlatformsIndustries
Requirements
Candidates should possess a Bachelor’s degree in a related field and a minimum of 7 years of experience in solution consulting, sales engineering, or a similar technical sales role, with a strong understanding of enterprise software and conversational AI technologies. Demonstrated experience in architecting and delivering complex technical demonstrations is essential, as is the ability to develop sales strategies and provide technical expertise. Experience with partner ecosystems and leading proposal development is also required.
Responsibilities
As a Senior Solutions Consultant - Partner SC, you will architect and deliver sophisticated demonstrations showcasing LivePerson’s platforms, collaborate with sales teams to strategize on winning opportunities, act as a subject matter expert across LivePerson’s product suite, conduct competitive intelligence, contribute to proposal development, and support education & enablement efforts. You will also lead strategic proposals and negotiations, engage with executives, serve as a thought leader, provide deep insights into the competitive landscape, spearhead business and technical architecture strategies, and work closely with LivePerson’s partners network to support them across the sales cycle, while learning and evangelizing partner solutions.
Skills
Solution Architecture
Technical Strategy
Demo Presentation
Customer Engagement
Sales Enablement
Partner Collaboration
Conversational AI
Solution Design
LivePerson
Digital customer engagement and communication tools
About LivePerson
LivePerson provides businesses with tools to engage with their customers through digital channels. Their main product, LiveEngage, facilitates real-time interactions via live chat, messaging, and AI-driven bots across various platforms like websites, mobile apps, and social media. LivePerson's subscription-based model allows clients to access a suite of tools, including APIs and SDKs, to manage customer interactions and analyze performance. Unlike competitors, LivePerson focuses on enhancing customer experience with features like "click to message" and "click to chat," which enable direct communication from digital platforms. The company's goal is to improve customer service and engagement for businesses, ultimately leading to increased sales and satisfaction.
Key Metrics
New York City, New YorkHeadquarters
1995Year Founded
$40.5MTotal Funding
IPOCompany Stage
Data & Analytics, Consumer Software, Enterprise SoftwareIndustries
1,001-5,000Employees