Solution Sales Manager - [Insert Specific Product Line]

Employment Type: Full-time Location Type: Remote Salary: $123,300 - $203,450 (Base Pay)

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Position Overview

The Solution Sales Manager will oversee the market success of ServiceNow's [insert specific product line] products. These products are built on our market-leading Service Management platform and create a single source of truth that allows enterprise processes to execute with uniform information.

Responsibilities

• Support territory strategy and planning to improve vertical agreement, account use case targeting, and execution.
• Provide input to Account Executives (AEs) during the account planning process based on territory strategy and recommendations.
• Ensure recommendations to territory strategy and account planning are aligned with Now Value principles.
• Support customers in envisioning the value of digital transformation and assist in strategy development by partnering with the rest of the account team, customer, and partners.
• Interlock with Solution Consultants (SC) & Specialist SCs on Capability Roadmaps for feedback and agreement, and team based on the engagement model.
• Coach AEs, Account Development Representatives (ADRs), and Global Partner Managers (GPCs) with foundational specialty solution area knowledge to identify specialty solution opportunities and help manage the sales cycle.
• Customize time allocation of responsibilities to the needs of the territory and account team.
• Champion diversity and belonging to contribute to an open and inclusive environment.

Qualifications

To be successful in this role, you have:

• Experience:
  • 7+ years of knowledge on return on investment (ROI) of specialty solutions areas to lead solution win.
  • Experience as an Account Executive, or in an alternative sales/customer service role.
  • Extensive experience with Oil and Gas or Utilities.
  • Highly prefer HR SaaS Sales experience.
• Skills & Knowledge:
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
  • Understanding of business sales processes.
• Travel: 30-50% travel required.

Compensation & Benefits

• Base Pay: $123,300 - $203,450 (This is a guideline; individual compensation will vary based on qualifications, skill level, competencies, and work location.)
• Variable Compensation: Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure.
• Equity: Applicable when applicable.
• Benefits: Health plans (including flexible spending accounts), 401(k) Plan with company match, Employee Stock Purchase Program (ESPP), matching donations, flexible time away plan, and family leave programs.
• Note: Compensation is based on the geographic location of the role and is subject to change.

Additional Information

• Work Personas: ServiceNow approaches its distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories assigned to employees depending on their work nature and assigned location. Learn more here. To determine eligibility for a work persona, ServiceNow...