Senior Solution Engineer, Commercial at Ironclad

New York, New York, United States

Ironclad Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, SaaS, Legal TechIndustries

Requirements

  • Mission-oriented: Excited to work on a team at the intersection of human talent and software in an industry that skews heavily towards human/manual work, with desire for outsized impact
  • Exceptional communicator: Strong verbal communicator, able to capture an audience with clear and confident language, understand and empathize with people even with limited subject-matter knowledge
  • Technically proficient: Expert at technical configuration, familiar with or have an appetite for learning, recognize willingness to develop technical skills is important for success as solution experts
  • Team player: Work effectively in teams of technical and non-technical individuals, energized by collaborating with diverse teams
  • Independent: Learn and drive outcomes with minimal supervision, bias toward action, gravitate towards environments with outsized influence on success of customers and colleagues, exceptionally good at making trade-offs based on incomplete data
  • Experience: 5+ years of Enterprise Solution Engineering experience

Responsibilities

  • Listen to prospects' needs and goals (listening is the #1 strength)
  • Design, build and present custom demonstrations of the Ironclad platform using a prospect’s own contracts and workflows
  • Build strong relationships with prospects to help Ironclad’s most important and strategic prospects evaluate and ultimately select Ironclad
  • Collaborate with Account Executives and other internal partners to progress an evaluation forward smoothly
  • Work alongside enterprise architecture team and business value engineers to build cases which support a prospect’s evaluation
  • Bring actionable insights back to Ironclad’s Product Team to help evolve the core product
  • Partner with aligned Sales team

Skills

Key technologies and capabilities for this role

Solutions EngineeringPre-salesTechnical SalesContract Lifecycle ManagementAI PlatformsSolution DesignCustomer Use CasesTechnology Infrastructure

Questions & Answers

Common questions about this position

Is this position remote or hybrid?

The position is hybrid.

What salary or compensation does this role offer?

This information is not specified in the job description.

What key skills are required for this Senior Solution Engineer role?

Candidates must be mission-oriented, exceptional communicators, technically proficient in configuration with a willingness to learn, team players, and independent.

What is the company culture like at Ironclad?

Ironclad fosters a collaborative environment where Solution Engineers work closely with Sales, Implementation, and Product teams, emphasizing creativity, value-driven expertise, clear communication, and outsized impact in a mission-oriented setting.

What makes a strong candidate for this role?

A strong candidate is mission-oriented with passion for AI and software in contracting, an exceptional verbal communicator who empathizes well, technically proficient in configuration and eager to learn, a collaborative team player, and independent in driving outcomes.

Ironclad

Digital platform for automating contract management

About Ironclad

Ironclad is a digital contracting platform that simplifies and automates the entire contract lifecycle for legal teams in large enterprises and fast-growing companies. The platform allows users to create, automate, and track contracts in a straightforward manner, making it easier for legal departments to handle high-volume contracts efficiently. Unlike traditional contract management systems, Ironclad's user-friendly interface reduces complexity and enhances collaboration within legal teams, enabling them to focus on business growth. The company operates on a subscription-based model, offering various tiers that cater to different business needs, ensuring a steady income stream while providing ongoing support and updates. Ironclad's goal is to transform contract management by streamlining processes and improving connectivity within legal departments.

San Francisco, CaliforniaHeadquarters
2014Year Founded
$325MTotal Funding
SERIES_ECompany Stage
Enterprise Software, LegalIndustries
501-1,000Employees

Benefits

Network of mentors - Receive mentorship from our world-class network of mentors, including founders, salespeople, marketers, engineers, and designers.
Health & wellness - Great health care insurance, monthly fitness reimbursement, and seasonal activities like yoga, surfing, and hikes with our dogs are just some of the ways we help take care of employee health and wellness.
Company retreats - Twice yearly, we retreat to local spots like Tahoe or Wine Country for our company off-sites.
Team events - We bond outside of work over games, happy hours, concerts, and more.

Risks

AI accuracy and security concerns may challenge the adoption of Ironclad's Jurist assistant.
Expansion into enterprise markets increases competition with established players like Bloomberg Law.
Integration with systems like NetSuite may face technical challenges requiring significant resources.

Differentiation

Ironclad automates contract workflows, reducing inefficiencies in traditional contract management systems.
The platform's user-friendly design accelerates high-volume contracts and enhances legal team collaboration.
Ironclad's AI-powered assistant, Jurist, offers real-time legal document editing and transparency.

Upsides

Integration with NetSuite and Salesforce enhances platform interoperability for enterprise clients.
The launch of Ironclad Jurist positions the company as a leader in AI-driven legal tech.
Strategic alliances, like with KPMG Law, open new market opportunities and enhance credibility.

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