Senior Sales Engineer
GliaSalary not specified
- Full Time
- Senior (5 to 8 years)
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Information Technology & ServicesIndustries
Requirements
Candidates should have at least 3 years of experience in a sales engineering or technical consulting role, preferably in the cloud communications or customer engagement industry (CCaaS, CPaaS, CX). Strong verbal and written communication skills are required, including needs analysis, positioning, business justification, and closing techniques. Excellent presentation and communication skills are necessary, with the ability to convey complex technical concepts to both technical and non-technical audiences. The ability to travel up to 10%-20% of the time is also required.
Responsibilities
The Senior Sales Engineer will be supporting the French Enterprise sales team by conducting technical presentations and demonstrations to showcase the value and capabilities of 8x8 products. They will provide industry, technical, and product knowledge to 8x8 partners and customers, develop and maintain an expert understanding of all 8x8 applications and products, assist in developing technical proposals and RFP responses, develop advanced system configurations, and work with internal teams to provide feedback on product enhancements. Additionally, the Sales Engineer will document actions and follow-ups, stay up-to-date with industry trends, represent 8x8 at conferences and events, and ensure complete customer satisfaction throughout the sales process.
Skills
Technical Sales
Product Demonstration
Industry Knowledge
Customer Relationship Management
Technical Presentation
French Language
8x8
Cloud communications and collaboration platform
About 8x8
8x8 provides cloud communications and collaboration services to businesses worldwide, offering a suite of tools that enhance communication. Their main product, the 8x8 Experience Communications Platform, combines voice, video, chat, and contact center services into one platform, allowing businesses to manage both customer engagement and internal communications seamlessly. This platform is known for its high call quality and 24/7 customer support in multiple languages. Unlike many competitors, 8x8 operates on a subscription model, which allows for scalability and customization based on specific business needs. The company also offers advanced analytics to help businesses improve their customer experience. 8x8's goal is to provide secure and reliable communication solutions that meet the needs of businesses handling sensitive information.
Campbell, CaliforniaHeadquarters
1987Year Founded
$253.1MTotal Funding
IPOCompany Stage
Data & Analytics, Enterprise Software, CybersecurityIndustries
1,001-5,000Employees