Senior Revenue Operations Manager- Territory Strategy at Gong.io

Salt Lake City, Utah, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SaaSIndustries

Requirements

5–8+ years of experience in Revenue Operations, Sales Strategy, or a related GTM planning function
Deep understanding of B2B SaaS go-to-market models, sales territories, and segmentation strategies
Strong analytical skills with experience in Excel, SQL, and BI tools (e.g., Tableau, Looker)
Proficiency with CRM systems, especially Salesforce; experience with territory management tools a plus
Excellent cross-functional collaboration and stakeholder management skills
Comfortable navigating ambiguity in a fast-paced, high-growth environment

Responsibilities

Lead the design, deployment, and ongoing optimization of global territory models across Sales segments
Analyze historical performance, market potential, and account data to inform segmentation and coverage plans
Partner with Sales leadership, Strategy, and Finance to align territories with business goals and headcount plans
Drive territory balancing efforts to ensure fairness and performance opportunity across reps and regions
Support GTM planning cycles by delivering territory assignments, whitespace analysis, and coverage recommendations
Maintain accurate territory mapping in CRM systems (e.g., Salesforce), ensuring data integrity and change management
Monitor coverage effectiveness, identifying and resolving gaps proactively
Enable Sales and RevOps teams with territory dashboards, reports, and insights
Lead special projects such as market expansion, vertical alignment, or rep capacity modeling

Skills

Salesforce

Territory Management

Revenue Operations

Sales Operations

Data Analysis

Market Segmentation

CRM

Whitespace Analysis

Dashboards

Reporting

Gong.io

Revenue intelligence platform for customer interactions

About Gong.io

Gong provides a platform focused on revenue intelligence, which helps businesses capture and analyze customer interactions. The platform uses artificial intelligence to integrate various customer communications into one system, allowing companies to gain insights that inform their decision-making and enhance revenue growth. Gong caters to a wide array of clients, including sales, marketing, and customer success teams across different industries. Its subscription-based model allows organizations to pay for access to the platform, with pricing tiers based on user count and desired features. The main goal of Gong is to support businesses in optimizing their go-to-market strategies by delivering actionable insights derived from customer data.

San Francisco, CaliforniaHeadquarters

2015Year Founded

$570.1MTotal Funding

SERIES_ECompany Stage

Enterprise Software, AI & Machine LearningIndustries

1,001-5,000Employees

Benefits

Mental health support resources

Weekly wellness events

Work from home stipend

Generous vacation days

Quarterly recharge company shutdowns

Parental leave

Employee equity

Retirement savings & financial coaches

Commuter & parking benefits

Training & learning programs

Monthly lunch & learns

Mentor & buddy programs

Risks

Increased competition from Highspot and Seismic may pressure Gong's market share.

Rapid market growth could attract new entrants, impacting Gong's growth trajectory.

Challenges in measuring AI success may affect customer retention and acquisition.

Differentiation

Gong's platform integrates all customer interactions into a single system for better insights.

The company uses proprietary AI to analyze customer interactions, enhancing decision-making.

Gong's subscription model offers tiered access based on user numbers and functionality.

Upsides

Gong's integration with ChurnZero enhances customer success management with AI-driven insights.

The company's inclusion in Forbes Cloud 100 highlights its market leadership and innovation.

Gong's 'Ask Anything' solution boosts win rates by 26%, enhancing revenue team efficiency.

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