Senior Researcher at Parafin

San Francisco, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

FintechIndustries

Requirements

Master’s or PhD in Human-Computer Interaction, Psychology, Sociology, Anthropology, Market Research, Data Science, or a related field
5+ years of industry experience conducting research in a tech company or comparable environment
Strong foundation in qualitative and quantitative research methodologies
Proven track record of sourcing participants and managing recruitment pipelines
Demonstrated ability to translate research into actionable recommendations
Excellent communication and storytelling skills with experience presenting to executives and cross-functional teams
Familiarity with research tools (e.g., Qualtrics, Sprig, UserTesting, Dovetail, or similar)
Curious, analytical, empathetic, and a strong advocate for customers and end-users

Responsibilities

Develop and lead end-to-end research projects, from scoping and methodology design to execution and analysis
Partner with product, marketing, design, and sales teams to create research roadmaps aligned with business objectives
Define research methodologies that balance rigor with speed and practicality, including both qualitative and quantitative approaches
Identify, recruit, and manage research participants across various customer segments
Build and maintain processes and systems for participant outreach, scheduling, and ongoing relationship management
Synthesize complex data into clear, compelling, and actionable insights
Create executive-level presentations, reports, and summaries that drive product strategy, design decisions, and go-to-market approaches
Champion the voice of the customer throughout the organization
Collaborate closely with product managers to identify knowledge gaps and prioritize research opportunities
Partner with marketing and sales to inform messaging, positioning, and market understanding
Work with designers to test usability and user experience, ensuring customer needs are central to design decisions

Skills

Research Planning

Methodology Design

Research Execution

Data Analysis

Research Roadmaps

Cross-Functional Collaboration

Parafin

Provides embedded financing solutions for businesses

About Parafin

Parafin provides a financing solution designed for online platforms and their merchant partners. The service allows these platforms to offer financing under their own brand, which helps them generate revenue and build loyalty with their merchants. Parafin's offerings include underwriting, funding, go-to-market strategies, servicing, compliance, and customer support. The financing is based on the sales history of the merchants, with no interest, late fees, or credit checks involved. Payments are automated and adjust according to sales, with funds available in as little as one business day. Parafin has partnered with major platforms like Amazon, MindBody, and DoorDash to facilitate quick and flexible financing for various business needs, such as opening new locations or upgrading equipment. The goal of Parafin is to support the growth of businesses by providing accessible financing options that also contribute to the revenue growth of the platforms they partner with.

San Francisco, CaliforniaHeadquarters

2020Year Founded

$184.8MTotal Funding

LATE_VCCompany Stage

Fintech, Financial ServicesIndustries

51-200Employees

Benefits

Competitive salary & equity

Health, dental, & vision

401k plan

Parental leave

Unlimited PTO

Commuter benefits

Daily lunches

Risks

Increased competition in embedded financial services could erode Parafin's market share.

Rapid technological changes may require continuous investment, straining Parafin's resources.

Economic downturns could impact demand for Parafin's services among small businesses.

Differentiation

Parafin offers a full-stack embedded financial infrastructure for small businesses.

The company partners with major platforms like Amazon and DoorDash for financing solutions.

Parafin's model includes underwriting, funding, and compliance, creating a seamless experience.

Upsides

Parafin raised $100M in Series C, boosting its valuation to $750M.

The company has grown volumes by 400% since its Series B in 2022.

Increased demand for embedded finance solutions enhances user engagement and retention.

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