[Remote] Designer/Researcher, Senior at Nava

Remote

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

At least five years of experience working as a designer working in product teams within a professional working environment
Experience mapping and driving systemic improvements within complex service environments
Experience in designing, testing, and implementing digital services
Experience designing with web and responsive user interface best practices
A relentlessly curious mindset that is never satisfied with easy answers and able to quickly pick up new knowledge
Equal parts systems thinker and advocate for users
Highly resourceful, reliable, organized, and detail-oriented
Ability to think strategically around trade-offs and short-term vs. long-term benefits in complex ecosystems
Ability to build and form strong collaborative relationships with the internal team and external partners
Adaptive, empathetic, and positive mindset
Must be legally authorized to work in the United States and meet any other requirements for government contracts for which they are hired
Work authorization that does not require sponsorship by their employer for a visa now or in the future
May be subject to a government security investigation and must meet eligibility requirements for access to classified information

Responsibilities

Prioritize, plan, and deliver roadmap-level design and research initiatives on projects
Apply a human-centered design mindset to challenges by relentlessly focusing on user needs
Drive understanding of users, by running quantitative and qualitative user research initiatives and sharing findings with internal and external collaborators
Collaborate with cross-functional teams to deliver design work, including discovery artifacts, diagrams, user flows, high-fidelity prototypes, and design systems
Collaborate with multidisciplinary Nava product teams and government staff to turn complex requirements into simple and accessible digital experiences
Maintain order and focus in complex stakeholder ecosystems

Skills

Nava

Develops software for government service improvement

About Nava

Nava Public Benefit Corporation focuses on improving the delivery of government services through user-friendly software solutions. The company partners with federal, state, and local government agencies to enhance the digital experience for citizens, making services more accessible and effective. Nava's approach involves service design and software development, often resulting in long-term contracts where they provide ongoing support and improvements. They gained initial recognition for their work on HealthCare.gov and have since expanded to other public programs. A key aspect of Nava's operations is its commitment to diversity, equity, and inclusion, ensuring that their workforce reflects the communities they serve. The goal of Nava is to build trust between the government and citizens by transforming how services are delivered, especially during critical times.

Washington, District of ColumbiaHeadquarters

2015Year Founded

$2.1MTotal Funding

DEBT_PPCompany Stage

Government & Public Sector, Social ImpactIndustries

201-500Employees