Senior Relationship Advisor , II at Northern Trust

Chicago, Illinois, United States

Apply Now

Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, Wealth ManagementIndustries

Requirements

12 - 15 years’ experience as a relationship manager in trust administration, estate administration, estate planning, or related fields
Experience in working with ultra-high net worth (UHNW) clients is preferred
Ability to manage a complex portfolio of over a billion in assets
Clear knowledge of governing documents and account agreements
Depth of knowledge of fiduciary duties and applicable laws, including trust and tax law, estate planning techniques, financial planning, asset management, and prudent investment principles
Working knowledge of various Northern Trust resources
Knowledge of Northern Trust fiduciary standards and practices

Responsibilities

Manages assigned account base of wealth management clients (usually in excess of $20 million in market value) by working with client service team, clients, and their professional advisors to develop a thorough understanding of the client’s needs and goals
Leads client conversations for life-driven wealth management, providing proactive advice on Northern Trust’s products/services, emerging issues, regulatory/tax changes, and appropriate actions; explains complicated concepts using non-technical terminology and offers advisory solutions
Delivers proactive client service with responsiveness, diplomacy, and tact through written and verbal communication
Applies fiduciary knowledge and judgment to fiduciary relationships; understands and complies with internal policies, processes, and procedures for prudent risk management; recognizes fiduciary risk issues and seeks resolution
Cultivates relationships with referral sources and external professional advisors to build business; identifies and develops new business opportunities; participates in community and professional organizations representing Northern Trust; showcases Northern Trust expertise and thought leadership
Travels to meet with clients where appropriate considering revenue, new business opportunities, or servicing requirements
Teaches and mentors less experienced partners; provides leadership on fiduciary projects and committees; works collaboratively with internal partners and external professional advisors to identify client needs/goals and develop advice-driven solutions
Implements complex initiatives involving multiple disciplines and/or ambiguous issues
Assumes primary responsibility for overall client satisfaction by collaborating with service team and appropriate Northern Trust resources to ensure timely delivery of exceptional service, issue resolution, effective communication of client needs, and coordination with client’s professional advisors to identify and implement advisory solutions
Pursues ongoing development of fiduciary and advisory knowledge and skills through training and experience
Maintains a working knowledge of various Northern Trust resources and utilizes fiduciary knowledge, experience, and Northern Trust resources to identify opportunities for relationship enhancement