Senior Regional Partner Manager

Position Overview

• Location Type: Remote
• Employment Type: Full-time
• Salary: Not specified

As a Senior Regional Partner Manager at RingCentral, you will play a pivotal role in driving the success of our reseller partner channel. You will support and enable our channel partners in selling RingCentral’s Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) solutions. By fostering strategic relationships, delivering sales enablement, and ensuring partners have the resources they need, you will contribute to achieving mutual revenue and growth objectives.

Requirements

• Partner Enablement and Relationship Management:
  • Experience in building and maintaining strong, trusted relationships with reseller partners.
  • Ability to educate partners on RingCentral’s UCaaS and CCaaS solutions.
  • Experience in developing joint business plans with partners.
• Sales Support and Co-Selling:
  • Ability to collaborate with partners to identify and pursue sales opportunities.
  • Experience in driving partner adoption of RingCentral’s sales tools and resources.
• Training and Development:
  • Ability to deliver ongoing training programs to ensure partners have the necessary technical knowledge and sales skills.
  • Experience in hosting webinars, workshops, and certifications.
• Channel Performance and Reporting:
  • Ability to monitor partner performance against KPIs.
  • Experience in preparing reports and forecasts.

Responsibilities

• Act as the primary point of contact for strategic direction and support for reseller partners.
• Educate partners on RingCentral’s UCaaS and CCaaS solutions, value proposition, and competitive differentiation.
• Develop joint business plans with partners, aligning on revenue targets, marketing initiatives, and training requirements.
• Collaborate with partners to identify and pursue sales opportunities, providing hands-on support in the sales process.
• Drive partner adoption of RingCentral’s sales tools, resources, and marketing assets.
• Conduct joint customer calls, presentations, and demonstrations.
• Deliver ongoing training programs to ensure partners have the technical knowledge and sales skills required to succeed.
• Host webinars, workshops, and certifications.
• Monitor partner performance against KPIs and provide regular insights and feedback.
• Prepare reports and forecasts to communicate partner channel performance.
• Work closely with RingCentral’s internal teams (marketing, product, customer success) to align partner initiatives with corporate objectives.
• Advocate for partner needs within RingCentral to enhance the partner experience.

Company Information

• Company Size: $2 Billion annual revenue
• Market Opportunity: $93 Billion in UCaaS, Contact Center and AI-powered adjacencies
• AI Investment: $250 million annually invested in AI-enabled technology and platforms.
• Proprietary AI Solution: RingSense AI.