Senior Recruitment Coordinator - 6 Month Contract | East Coast, US | Remote

About Grafana Labs

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

The Opportunity

Our People Ops team is responsible for global recruitment to help Grafana Labs meet our growth plans as well as maintain our culture and ensure that Grafana Labs is an awesome place to work for the long term. As a Recruiting Coordinator, you will be a dynamic and integral part of our team. You will provide administrative support to the Recruiting team, while also providing essential support to global recruitment efforts, processes, and candidate experience as a whole.

This is an opportunity to support an organization in a high growth phase and have visibility into the recruitment process for an international high growth startup. This role will be the face of Grafana to both prospective and current employees and we view this as a high-impact role. This is a contract role that will run for 6 months.

What You’ll Be Doing

• This role is specifically to support our GTM functions in EMEA (Sales and Solutions Engineering)
• Act as the first point of contact for all external candidates and work against KPIs to deliver a first class candidate experience
• Build and foster relationships with hiring managers and hiring teams ensuring excellent customer service ensuring that everyone, locally and internationally, views you as a “go to” person
• Ensure that our ATS (Greenhouse) is up to date and accurate at all times and own data accuracy to support process reporting.
• Enforce recruitment process with internal hiring teams to ensure that interview feedback and next steps are delivered against agreed SLAs
• Schedule global interviews dealing with multiple time zones
• Contribute to People Ops Recruitment projects e.g. hiring manager recruitment training, policy and process reviews, researching candidate pipelining, online job site presence (LinkedIn, Glassdoor etc)
• Support the People Ops team with general administration as required including providing holiday/absence cover
• Help define process and structure where there is none and be skilled at finding creative solutions to non-obvious problems
• You will partner with People Operations and understand the importance of handling and protecting sensitive and confidential company and employee information

What Makes You a Great Fit

• 2+ years of previous Coordination Experience at a fast paced Technology Company
• Experience with high volume scheduling required.
• You will be highly organized, with incredibly strong project management skills.
• You will need to be detail oriented, love multi-tasking and have excellent follow through skills
• Prior experience working with Greenhouse, Workday and ideally an automation tool (ex: Guide)
• You will be happy working independently and remotely and able to use your initiative and creative problem-solving skills to manage decision-making independently
• You will need to be an excellent communicator