Quality Engineer

Employment Type: [Not Specified] Location Type: [Not Specified] Salary: [Not Specified]

About UpKeep

We’re building the AI-powered future of maintenance. UpKeep is on a mission to reinvent how the physical world runs—starting with the frontline teams who maintain it. We’re the creators of the world’s first AI-first CMMS (Computerized Maintenance Management System), equipping technicians and facilities teams with automation, machine learning, and predictive insights that drive operational speed, safety, and efficiency.

What started as a garage-built prototype is now a fast-scaling SaaS company, backed by Insight Partners, Emergence Capital, and Y Combinator. Over 4,000 companies—including Shell, Yamaha, Unilever, and Marriott—run on UpKeep to modernize their asset operations. We’re leading the $30B category shift toward Asset Operations Management, where uptime, intelligence, and AI converge.

Why join us:

• Own the AI-first transformation of an entire industry: Every feature we ship leverages AI—from predictive work orders to sensor-driven automations. You’re not just iterating—you’re pioneering how data reshapes physical operations.
• Real traction, real scale: Recognized as Gartner’s #1 Facility Management solution and G2’s top-rated CMMS, we’ve earned market leadership through product, not puff.
• A company where builders thrive: We move fast, optimize for outcomes, and give high-agency operators the autonomy to ship big things. Our culture rewards bold thinking, not bureaucracy.
• Global team, local energy: With 100+ employees across the world, we support remote-first work with deep investment in our LA HQ—where certain roles and leadership converge for rapid innovation.
• Equity and upside, not just a paycheck: Competitive comp, meaningful ownership, and benefits that support your health, focus, and long-term growth.

If you’re driven by impact, energized by AI, and hungry to transform a legacy industry—we’re hiring!

Position Summary

The Quality Engineer will contribute to testing the entire purview of applications and technical projects at Upkeep: web app, mobile apps, internal apps, APIs, and other technologies developed. The Quality Engineer will plan and make decisions on test execution strategies, approaches and methods across various types of testing such as feature, release, and regression testing, collaborating with the team for transparency, ideation and knowledge-sharing. Additionally, the Quality Engineer will strongly engage with the team to champion Quality processes and feedback across the entire project SDLC, from commitments, estimations, and requirements to scrum ceremonies such as grooming and retrospectives. The use of data and analytics to contribute to decision-making while maintaining creative thought leadership and the ability to adopt multiple perspectives is a strong plus.

The role will primarily be manual testing initially, and will grow to include test automation and/or test automation tactical guidance for the assigned project team in addition to manual and planning responsibilities.

Essential Functions and Responsibilities

• Engage as a full member of a fast-paced, iterative project team through collaboration, feedback, ideation and consistent communication.
• Maintain technology expertise, research, and apply state-of-the-art software testing standards, tools, and practices.
• Ideate, develop and execute manual software testing and processes.
• Design, develop, and administer usability test scenarios.
• Create robust test plans that include requirement validations.
• Conduct testing and prepare simple, streamlined documentation on progress and results efficiently, while maintaining primary focus on test strategy and execution.
• Analyze test results and present issues to the development team in real time, ensuring quick feedback loops and regular, transparent communication.
• Participate in daily team scrums, meetings and ceremonies.
• Contribute to test automation and lead the project team’s test automation deliverables and strategy as the Quality Subject Matter Expert.