Senior Project Manager - Professional Services

Position Summary

Join Effectual's Project Management Office as a Senior Project Manager and become our next Brand Ambassador! You'll lead dynamic transformation projects within our Professional Services organization, orchestrating the perfect balance of customer success and team excellence.

As a leader managing multiple project portfolios, you'll ensure every customer-facing initiative is delivered in-scope, on-time, and on-budget while championing exceptional client satisfaction and creating positive experiences for our delivery teams. You'll guide our talented Professional Services teams toward achieving customer-defined outcomes, driving both operational excellence and business growth that makes a real impact.

This role reports to the Sr. Manager, Project Management Office.

Responsibilities

Project Portfolio Leadership

• Manage multiple client projects simultaneously from kickoff to go-live, ensuring alignment with business strategy and client outcomes
• Prioritize projects based on strategic objectives, resource availability, and client needs
• Monitor project performance against key metrics and provide regular updates to senior management and stakeholders

Resource & Financial Management

• Allocate and optimize resources across multiple projects to maximize efficiency and productivity
• Manage project budgets including forecasting, expense tracking, and margin optimization
• Identify resource gaps and collaborate cross-functionally to address constraints
• Drive profitability while delivering measurable client value

Client Relationship & Business Development

• Serve as primary client contact, building relationships and understanding client goals
• Anticipate challenges and position clients for success through strategic guidance
• Identify opportunities and collaborate with sales teams to pursue new business
• Ensure client satisfaction and positive delivery team experience

Leadership & Team Development

• Lead by example, providing mentorship and guidance to junior project managers and consultants
• Foster a collaborative culture of trust, learning, and professional development
• Demonstrate best practices in project management and client engagement

Risk Management

• Identify and assess risks impacting project delivery
• Develop and implement mitigation strategies throughout the project lifecycle
• Monitor risk and issues and take corrective actions to minimize disruptions

Qualifications

• A Bachelor's degree in Business Administration, Computer Science, Engineering, or related field
• 7+ years of project management experience with at least 3 years in Professional Services
• 3+ years of hands-on experience with AWS Cloud services
• PMP Certification and Certified Scrum Master (or equivalent)
• AWS Certified Cloud Practitioner and/or AWS Solutions Architect Associate certifications
• Experience delivering Cloud (AWS, Azure, GCP), virtualization (VM) and AI/ML projects
• Strong financial acumen including budgeting, forecasting, and margin optimization
• Exceptional communication and influence skills across all organizational levels

Location

Remote

Salary Range

$131,500-$157,500 "Salary ranges provided are for informational purposes only and may vary depending on factors such as experience, qualifications, and geographic location. The final salary offer will be determined based on your skills and understanding of the role requirements."

Travel Requirements

The travel requirements for this position may vary depending on our needs. You should be prepared to travel domestically as necessary. Travel frequency and duration will be communicated in advance, allowing for proper planning and coordination. Typically, travel may include attending conferences, client meetings, training sessions, and other business-related events. The ability to travel is essential for fulfilling the responsibilities of this role and supporting our organization's goals and objectives.

Company Offered Benefits

Full-time