Senior Technical Project Manager

Employment Type: Full-time

Position Overview

The Senior Technical Project Manager is responsible for the overall management of assigned Study Implementation Team members. This role is accountable for ensuring assigned eCOA/ePRO projects are delivered on time, within budget, and according to the agreed-upon scope of work. They will serve as the bridge between our sponsors, internal teams, and partners to manage the operational execution of eCOA/ePRO projects. The Senior Technical Project Manager oversees and analyzes the development trajectory of eCOA/ePRO technology within the portfolio to identify potential risks and mitigations at the roadmap level and escalates risks to leadership and stakeholders. This role will manage configuring study setups for complex eCOA/ePRO solutions and drive departmental process improvements to increase efficiency, quality, and performance in eCOA/ePRO project delivery.

Job Details

• Job Title: Senior Technical Project Manager
• Reports to: Director, Study Implementation
• Job Band/Level: M2
• Job Family: Project/Program Management
• Effective Date: 24-Jul-24

Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The accountabilities listed below are representative of the knowledge, skills, and/or ability required.

• Direct oversight of assigned Study Implementation Team members.
• Oversee and manage the scope of assigned eCOA/ePRO projects to ensure projects are delivered on time and within budget.
• Responsible for planning, scheduling, and successful completion of project goals, milestones, and deliverables for assigned projects.
• Lead as an operational interface between the client and Company for project/service solutions.
• Responsible for running moderate to complex programs and projects which include management of tasks for solution planning, analysis, configuration, and execution.
• Define and implement business and system process best practices.
• Configure eCOA/ePRO study deployments by creating study metadata, study configurations, and Azure service configurations.
• Create strategy for contingency planning and risk mitigation within assigned project scope.
• Lead process of issue identification and resolution.
• Serve as functional lead for complex initiatives spanning multiple lines of business.
• Provide support to the Business Development team, as required.
• Other duties as assigned by supervisor. These may, on occasion, be unrelated to the position described here.

Education Requirements

• Degree: Bachelor’s Degree in a related field.

Certifications/License/Registration Requirements

• N/A

Qualifications and Experience

• Project Management Experience: 5 years’ experience in a clinical project management environment (CRO, pharmaceutical company, or other centralized service provider used in clinical studies) required.
• Supervisory Experience: Minimum 3 years of supervisory experience preferred, including proven skills and ability to lead, motivate, engage, and integrate a remote team.
• Project Lifecycle Experience: Must have firsthand experience with all stages of the project life cycle, from requirements gathering to release, as well as successful delivery.