Job Description: Project Manager

Employment Type: Full-time

Position Overview

IDMWORKS is an award-winning identity and access management (IAM) solutions firm established in 2004. As a firm purely focused on IAM, IDMWORKS offers comprehensive services to enable enterprises to effectively manage, secure, and scale employee and customer access to systems, data, and software applications. This specialized service empowers organizations across key industries, including banking and finance, commercial and retail, healthcare, higher education, and government, to ensure secure and efficient access management.

IDMWORKS has been a pioneer in remote work for 20 years with teams operating across the US, Canada, and India. This approach has helped establish them as a leader in the field of IAM, with a commitment to securing businesses and facilitating seamless interactions between companies, their customers, partners, and employees. This dedication has driven transformative growth in the organizations they serve.

Primary Responsibilities

• Manage projects within the allotted scope, schedule, and budget to the specifications of an SOW to achieve success.
• Ensure deliverables are in compliance with the SOW.
• Perform identification, tracking, escalation, and remediation of project risks, action items, and issues.
• Develop technical project plans, proposals, status reports, presentations, etc., to ensure project success.
• Review project requirements and manage additions in scope to build for future work.
• Coordinate the development of, and facilitate the delivery and approval of, project deliverables.
• Supervise assigned staff, including utilization, communication, and billable hours.
• Schedule, facilitate, and document project meetings, status calls, and working sessions where appropriate, serving as the primary liaison between IDMWORKS and the customer.
• Provide technical, administrative, and operational support of assigned projects, including IDMWORKS employees, subcontractors, and customer staff.
• Manage customer expectations and monitor customer satisfaction with respect to the work product delivered and services performed.
• Approve timesheets, review billable hours, generate, and track invoices for project billing.
• Track project hours, budget, and project profitability.
• Identify and direct the implementation of process improvements, organizational change, and strategic investment efforts within the organization.
• Manage multiple projects simultaneously.
• Communicate status, including timely reporting and escalation of issues and risks.
• Possess excellent interpersonal, written, and oral communication skills.
• Ability to work in a team setting and multi-task environment.
• Author technical documentation.
• Review LOE's.
• Contribute to RFP responses and project pre-flight efforts.
• Perform other duties as assigned.

Experience and Qualifications

• 5+ years of experience with project management, preferably in Identity and Access Management, Information Technology, and/or Consulting.
• Experience managing complex, high-profile IT projects involving large teams.
• Experience in managing off and onshore project teams.
• PMP Certification a plus.

Company Information

IDMWORKS is a forward-thinking company dedicated to providing top-tier identity and access management solutions. Their comprehensive offerings, coupled with their unmatched industry expertise and proven outcomes, make them a valuable partner for enterprises needing to enhance their IAM program.

Equal Employment Opportunity

IDMWORKS provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, IDMWORKS will provide reasonable accommodations for qualified individuals with disabilities.